Practice Manager - Internal Medicine - 141159

University of California San Diego; California (MO); On-site; USD 86,000 - 127,000; Full time

Job summary

UC San Diego Health's UPC Internal Medicine clinic seeks a Practice Manager to lead the day-to-day operational leadership of one of the organization’s largest primary care practices. This role provides oversight of clinic operations, staffing, patient access, provider support, quality initiatives, patient experience, revenue cycle performance, regulatory compliance, and continuous process improvement.

The position supervises administrative areas such as registration, scheduling, facilities,

Qualifications

• Bachelor's degree in business, healthcare administration or related field.
• Five or more years of healthcare operations experience with supervisory responsibilities.
• Strong knowledge of practice operations, patient scheduling, medical terms and information systems.
• HR management policies experience including training, evaluation and staffing decisions.
• Excellent written and verbal communication, mentoring and reporting abilities.

Responsibilities

• Lead administrative, clinical support and front-office teams.
• Manage provider schedules, templates and patient access.
• Monitor operational, financial, quality and patient experience metrics.
• Support physicians and APPs to ensure efficient operations.
• Coordinate with HR, Finance, IT, Revenue Cycle and Population Health.
• Drive systemwide initiatives, policies and workflows.

Skills

Bachelor's degree in administration

Healthcare operations

Staff supervision

Regulatory compliance

Analytical communications

Education

Bachelor's degree in business, healthcare administration or related area

Tools

Epic

Job description

Payroll Title: AMBUL CARE ADMSTN SUPV 2

Department: FAC PRAC PRIMARY CARE

Hiring Pay Scale: $85,500 - $127,400 / Year

Worksite: La Jolla Ambulatory Clinics

Appointment Type: Career

Appointment Percent: 100%

Union: Uncovered

Total Openings: 1

Work Schedule: Days, 8-Hour Shifts, Monday-Friday

#141159 Practice Manager - Internal Medicine

Filing Deadline: Mon 9/14/2026

UC San Diego values and welcomes people from all backgrounds. If you are interested in being part of our team, possess the needed licensure and certifications, and feel that you have most of the qualifications and/or transferable skills for a job opening, we strongly encourage you to apply.

UCSD Layoff from Career Appointment: Apply by 8/31/26 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.

Reassignment Applicants: Eligible Reassignment clients should contact their Disability Counselor for assistance.

The Practice Manager for UC San Diego Health's UPC Internal Medicine clinic is responsible for the day-to-day operational leadership of one of the organization's largest and most complex primary care practices. This position reports to the Associate Director of Operations for General Internal Med (GIM). The role provides direct oversight of clinic operations, staffing, patient access, provider support, quality initiatives, patient experience, revenue cycle performance, regulatory compliance, and continuous process improvement.

Supervises clinic operations staff involved in routine functions. Oversight of administrativeareas such as registration, new patient coordination, scheduling, facilities, insurance authorizations, administrative and clinical support staff. The position works in an ambulatory/clinical setting and union environment.

Key responsibilities include:

• Leading administrative, clinical support, and front-office teams.
• Managing provider schedules, template optimization, and patient access.
• Monitoring operational, financial, quality, and patient experience metrics.
• Supporting physicians and APPs to ensure efficient clinical operations.
• Implementing systemwide initiatives, policies, and workflows.
• Coordinating with centralized departments including HR, Finance, IT, Revenue Cycle, and Population Health.
• Driving improvement efforts related to access, quality, patient safety, and employee engagement.
• Maintaining regulatory and accreditation readiness.

MINIMUM QUALIFICATIONS

• Bachelor's degree in business, healthcare administration or related area and / or equivalent combination of experience / training.
• Five or more years of comprehensive healthcare operations experience supporting clinical, administrative, and patient service functions, or similar administrative or clinical role to include at least five years of Supervisory experience.
• Strong knowledge of practice operations, patient-scheduling systems, medical and insurance terminology, applicable information systems, patient service standards, and regulatory requirement and best practices.
• Strong knowledge of human resources management policies, with the ability to train, monitor, evaluate, and document human resources issues and performance, and to participate in decision-making on human resources matters.
• Strong analytical and critical thinking skills, with the ability to quickly analyze problems, determine appropriate level of intervention, and develop and apply effective solutions.Strong interpersonal skills for effective collaborations with all levels of management and staff, consultants, and outside agencies.
• Strong written and verbal communications skills, with the ability to train and mentor subordinates, to convey complex administrative, clinical, and technical information in a clear and concise manner, and to prepare and present a variety of reports, documentation, analyses, and project proposals.
• Strong knowledge of business software and specialized applications and data management systems used in clinic / center operations.

Preferred Qualifications

• Primary Care experience within a large health system.
• Budgeting and history of successful financial management/rev cycle management.
• Demonstrated success in project management and data analysis.
• Human resource experience in an union environment.
• Policy and protocol creation and management.
• Lean Six Sigma training and experience.
• Experience working in a physician dyad (i.e. Clinic medical director).
• Working knowledge of the Epic electronic practice management and medical records system.
• UCSD system knowledge.

SPECIAL CONDITIONS

• Must be able to work various hours and locations based on business needs.
• Employment is subject to a criminal background check and pre-employment physical.

Pay Transparency Act

Annual Full Pay Range: $90,600 - $166,400 (will be prorated if the appointment percentage is less than 100%)

Hourly Equivalent: $43.39 - $79.69

Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).

If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.

If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable.

UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, the only Burn Center in the county, and dozens of outpatient clinics. We invite you to join our team!

Applications/Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications/resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.

To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

For the University of California’s Anti-Discrimination Policy, please visit https://policy.ucop.edu/doc/1001004/Anti-Discrimination

UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.

UC San Diego Health maintains a marijuana and drug free environment. Employees may be subject to drug screening.

Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer.

a. "Misconduct" means any violation of the policies governing employee conduct at the applicant’s previous place of employment, including, but not limited to, violations of policies prohibiting sexual harassment, sexual assault, or other forms of harassment, or discrimination, as defined by the employer. For reference, below are UC’s policies addressing some forms of misconduct:

• UC Sexual Violence and Sexual Harassment Policy
• UC Anti-Discrimination Policy
• Abusive Conduct in the Workplace