Practice Manager II: Lead Clinic Ops & Team Excellence

Sentara Health; Elizabeth City (NC); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

Tuition Assistance – $5,250/year

401k/403B with Employer Match

Emergency Backup Care

Paid Time Off

Legal Resources Plan

Pet Insurance

Annual discretionary bonus eligibility

Job summary

Sentara Health is seeking a Practice Manager II in Elizabeth City, NC. In this role, you will oversee clinic operations, ensuring excellence in customer service, budget management, and compliance with care standards.

The ideal candidate will have an Associate's Level Degree, at least 2 years in healthcare, and supervisory experience. You will lead a team to foster a positive patient experience and improve overall financial performance.

Sentara offers competitive benefits including medical, dental, vision plans, and tuition assistance.

Qualifications

• 2 years of healthcare experience is required.
• 2 years of supervisory experience is required.
• Ability to manage clinic operations and staff.

Responsibilities

• Provide overall supervision of staff at clinics.
• Oversee operations including customer service and budget.
• Engage team to improve performance and patient experience.

Skills

Healthcare experience

Supervisory skills

Customer service

Education

Associate's Level Degree

Job description

Overview:

City/State

Elizabeth City, NC

Work Shift

First (Days)

Overview:

Sentara Family Medicine Physicians - Thunder Road is now hiring a Practice Manager II in the Elizabeth City, NC area!

Hours: Monday - Friday, 7:00AM - 5:00PM, dayshift.

Overview

As a Practice Manager II with Sentara partners with clinical leadership in dyad model to ensure the efficient and effective operations of one or more clinics/practices with 11-24 staff members and/or complexity operations score 2 for hospital or office-based specialties.

Primary responsibility will be to provide overall supervision of staff and oversight of all aspects of operations including customer service, budget, risk management, and compliance with organizational and ambulatory care policies, regulations, and standards of care. Accountable for personally monitoring and engaging team members and other resources to improve financial performance, quality, patient experience, and team member performance.

Education

• Associate's Level Degree (Required)
• 3 Years of healthcare experience in lieu of education
  
  
  

Experience

• Healthcare - 2 years (Required)
• Supervisory - 2 years (Required)
  
  
  

Keywords: Practice Manager, Talroo-Allied Health, Medical Office

Benefits: Caring For Your Family and Your Career

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
• Pet Insurance
• Legal Resources Plan
• Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.
  
  
  

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission “to improve health every day,” this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states:

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.