Practice Manager - Advanced Transplant & Organ Health

Virtua Medical Group, PA; Tyndall Village (NJ); On-site; USD 120,000 - 180,000; Full time

Job summary

Virtua Health in New Jersey seeks a dedicated healthcare operations leader to direct administrative and clinical services within assigned practices. You will provide day-to-day oversight, ensure high-quality patient care, and support growth strategy while promoting a positive work environment.

Responsibilities include financial management, reporting, and KPI monitoring, with alignment to Virtua policies and regulatory guidelines.

Responsibilities

• Oversees daily/monthly expenditures, staffing and overtime hours; ensures front-end policies are followed and handles missing charges, claim edits, reconciliations and referrals.
• Identifies opportunities to increase patient volume and services while controlling expenses; creates and executes improvement plans within budget.
• Manages budgets in collaboration with Lead Physicians; explains variances to leadership and mitigates negative variances.
• Prepares critical daily, weekly, and monthly reports; supports achievement of KPI targets and monitors CME and PTO records.
• Attends meetings and training sessions to continually improve compliance and operations.

Job description

At Virtua Health, we exist for one reason - to better serve you. That means being here for you in all the moments that matter, striving each day to connect you to the care you need. Whether that's wellness and prevention, experienced specialists, life-changing care, or something in-between - we are your partner in health devoted to building a healthier community.

If you live or work in South Jersey, exceptional care is all around. Our medical and surgical experts are among the best in the country. We assembled more than 14,000 colleagues, including over 2,850 skilled and compassionate doctors, physician assistants, and nurse practitioners equipped with the latest technologies, treatments, and techniques to provide exceptional care close to home. A Magnet-recognized health system ranked by U.S. News and World Report, we've received multiple awards for quality, safety, and outstanding work environment.

In addition to five hospitals, seven emergency departments, seven urgent care centers, and more than 280 other locations, we're committed to the well-being of the community. That means bringing life-changing resources and health services directly into our communities through our Eat Well food access program, telehealth, home health, rehabilitation, mobile screenings, paramedic programs, and convenient online scheduling. We're also affiliated with Penn Medicine for cancer and neurosciences, and the Children's Hospital of Philadelphia for pediatrics.

Location: Kresson Road - 63 Kresson Rd

Remote Type: On-Site

Employment Type: Employee

Employment Classification: Regular

Time Type: Full time

Work Shift: 1st Shift (United States of America)

Total Weekly Hours: 40

Additional Locations: Lourdes Ambulatory - Camden - 1601 Haddon Ave, Lourdes Health System - 1600 Haddon Ave

Job Information:

Job Summary:

In collaboration with assigned practice(s) Lead Physicians, directs and coordinates administrative and clinical services for assigned practice(s) as part of the dyad leadership model. Provides 24 hour accountability and day-to-day oversight and supervision to ensure optimal operations, safety, highly functional business systems and quality patient care; ensures optimal patient access and customer satisfaction. Assists in setting the tone and atmosphere of the practice and creating a positive work environment. Contributes to vision and strategic planning for growth of the practice. Promotes Virtua mission, vision, practice goals and philosophy and cascades all Virtua, VMG and office communications to direct reports as appropriate. Is compliant with Federal, state and local regulatory guidelines.

Job Responsibilities:

Financial / Revenue Cycle Management

Oversees the daily/monthly expenditures, staffing and overtime hours. Ensures that assigned practice(s)' staff follows all front-end policies and procedures including but not limited to completion of missing charges, claim edits, daily cash reconciliation, tracking referrals, and other receivable/collection tasks. Assist physician compliance with chart completion, charge entry, PAQ's/ inboxes.

Identifies opportunities to increase patient volume and services while controlling expenses; creates implementation plan for improvement and executes improvement plan within budget.

Responsible for development and maintenance of assigned practice(s)' budgets in collaboration with assigned practices' Lead Physicians. Responsible for providing explanations to leadership regarding budget-to-actual variances, and taking timely and appropriate actions to mitigate negative variances.

Prepare critical daily, weekly, and monthly reports and provide data as needed. Assist with achievement of goals and objectives for metrics and reimbursement. Monitor and maintain records of provider CME and PTO.

Attend meetings/ education sessions to continually evaluate and improve compliance.

Workflows and Policies

Contributes to the development and implementation of policies and procedures that govern the operations of the practices/clinics and follows established policies and procedures, ensuring assigned practice(s) adhere to standards as set forth by health system. Assist with review/change of policies and procedures to reflect current regulations and best practices.

Responsible for achieving budget targets as well as goals for access and activities supporting referral management by monitoring Key Performance Indicator (KPI). Working with lead physician, takes appropriate action to foster improvement.

Monitors clinician schedule flow, utilization and adjustments including daily monitoring of capacity.

Maintain inventory, supplies necessary for operations

Assists providers with maintaining current licensure and credentials.

Reviews and develops a plan of correction for deficiencies noted during inspections, provides a written copy of such plan to leadership and implements action plan.

Makes written and oral reports and recommendations to leadership concerning the operations of the practice(s);