Practice Manager

careabout; Port Morris (NJ); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health insurance

401K

PTO/holidays

Life Insurance

Disability insurance

Wellness programs

Job summary

careabout in Roxbury Township, New Jersey seeks an experienced Office Manager for a medical practice to oversee operations and finances, ensure patient experience, and coordinate between providers, staff and billing.

The role requires a CMA credential, a high school diploma or GED, and at least five years of medical assistant experience; strong accounting, billing, and payer communications are essential.

Qualifications

• High school diploma or GED required.
• Certified Medical Assistant credential required.
• Five years of medical assistant experience strongly preferred.
• Strong patient service and management skills required.
• Knowledge of computer accounting programs, spreadsheets, and Microsoft applications.
• Knowledge of business management and basic accounting principles.
• Knowledge of medical terminology, coding and office procedures.
• Knowledge of third-party and insurance company procedures and billing.

Responsibilities

• Oversees all aspects of the patient experience including scheduling, registration, and billing.
• Manage accounts payable and reconcile time-of-service payments.
• Communicate insurance/payment related patient complaints to Revenue Cycle Management.
• Hire, train, coach, and manage nonclinical office staff; payroll and staffing.
• Ensure compliance with OSHA, HIPAA, and state/federal regulations.
• Drive practice performance improvements and cost-reduction opportunities.
• Coordinate with home office on marketing and advertising.
• Maintain files per policy and enforce proper communication and closure of patient complaints.

Skills

Patient service

Management skills

Communication

Education

High school diploma or GED

Certified Medical Assistant credential

Tools

Microsoft Office

Job description

Located in: Roxbury Township, New Jersey 07850

Responsible for ensuring exceptional patient experience through efficient and effective management of the practice operations and finances. Ensures the well-being of the patients, providers, and staff. Serves as a liaison between providers and office employees, and between the practice and other clinical and administrative areas.

The duties include, but are not limited to:

• Oversees all aspects of the patient experience. Including, but not limited to, scheduling, registration/check-in, and billing.
• Responsible for correct posting and reconciliation of time-of-service money.
• Communicate insurance/payment related patient complaints to Revenue Cycle Management and ensures that all patient concerns are addressed and closed.
• Responsible for the Accounts Payable function including monitor/review for accuracy all incoming invoices and prepare for submission to Accounts Payable Department.
• Manage nonclinical office staff including recruiting/hiring, training, coaching, and counseling, performance, terminations, and payroll.
• Ensure compliance of Consensus policies, procedures, maintain licensures.
• Drive practice performance improvement activities, including, but not limited to, increasing patient volume, evaluating expense reduction opportunities, and supporting the integration of various initiatives and technology.
• Maintain files in accordance with CMG policy and Federal guidelines.
• Assure the OSHA and HIPAA compliance has been met yearly.
• Address, review and ensure proper communication and closure of patient complaints.
• Ensure proper supply inventory and storage (medical and administrative).
• Manage buildings, extensions, repairs, decorations, and fixtures in conjunction with other managerial staff in the building.
• Organize/sort/route all office correspondence, mail, postage.
• Work with the home office to coordinate marketing and advertising.
• Assure compliance with all state and federal regulations.
• Perform other duties/tasks as requested by providers, coordinators, and management in accordance with office procedures/policies.
• Performs miscellaneous job-related duties as assigned.

Qualifications or Education, Training and Experience

• High school diploma, or GED required
• Hold current Certified Medical Assistant credential
• Five years of medical assistant experience strongly preferred
• Strong patient service and management skills required
• Knowledge of computer accounting programs, spreadsheets, and all Microsoft applications.
• Knowledge of business management and basic accounting principles to direct the business office.
• Knowledge of medical terminology, coding, and office procedures.
• Knowledge of third-party and insurance company operating procedures, regulations and billing requirements, and government reimbursement programs.

Featured Benefits:

• Health, dental, and vision insurance.
• 401K with automatic employer contribution.
• PTO and Paid Holidays.
• Company paid Life Insurance.
• Access to voluntary short and long-term disability insurance.
• Access to additional life insurance.
• Access to a variety of Wellness programs.

The compensation range for this position is $60,000 - $80,000 annually). Compensation is based on the level and requirements of the role.

Salary within our ranges may also be determined by your education, experience, knowledge, skills, abilities, and location, as required by the role, as well as internal equity and alignment with market data.