Multi Site Practice Manager

Consensus Health LLC; United States; On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401K with automatic employer/contrib.

PTO and Paid Holidays

Company paid Life Insurance

Access to voluntary short and long‑ter

Access to additional life insurance

Access to Wellness programs

Job summary

Consensus Health LLC in Manasquan, NJ is seeking an experienced operations manager to ensure exceptional patient experience while overseeing practice operations and finances. You will liaise between providers, staff, and administration to drive efficiency, accuracy in billing, and compliant processes.

The role requires strong management, accounting, and communication skills, with responsibility for scheduling, payroll, vendor invoices, and implementing performance-improvement initiatives across

Qualifications

• High school diploma or GED required.
• Five years of medical assistant experience strongly preferred.
• Strong patient service and management skills required.
• Knowledge of computer accounting programs, spreadsheets, and all Microsoft applications.
• Knowledge of business management and basic accounting principles to direct the business office.
• Knowledge of medical terminology, coding, and office procedures.
• Knowledge of third-party and insurance company operating procedures, regulations and billing requirements, and government reimbursement programs.
• Knowledge and Skills/Expected Competencies Ability to maintain confidential information; independent judgment.
• Strong communication and interpersonal skills.
• Excellent organization, prioritization, follow up, analytical and time management skills; ability to handle multiple priorities.
• Ability to provide guidance and training to professional and technical staff.

Responsibilities

• Oversee all aspects of the patient experience including scheduling and billing.
• Post and reconcile time-of-service payments.
• Coordinate insurance/payment related patient complaints with Revenue Cycle Management.
• Manage accounts payable function including monitoring invoices and preparation for submission.
• Manage nonclinical office staff including hiring, training, coaching, performance, terminations, and payroll.
• Ensure compliance with Consensus policies, procedures and licensures; OSHA and HIPAA compliance.
• Drive practice performance improvement activities including increasing patient volume and expense reduction opportunities.
• Maintain CMG policy files and Federal guidelines.
• Coordinate marketing with home office and ensure compliance with state and federal regulations.
• Perform other duties/tasks as requested by providers and management.

Skills

Patient service

Management skills

Communication skills

Problem solving

Time management

Education

High school diploma or GED

Tools

Accounting software

Spreadsheets

Microsoft Office

Job description

Located in: Manasquan, New Jersey 08736 Responsible for ensuring exceptional patient experience through efficient and effective management of the practice operations and finances. Ensures the well-being of the patients, providers, and staff.

Serves as a liaison between providers and office employees, and between the practice and other clinical and administrative areas.

Duties and Responsibilities The duties include, but are not limited to:

• Oversees all aspects of the patient experience. Including, but not limited to, scheduling, registration/check-in, and billing.
• Responsible for correct posting and reconciliation of time-of-service money.
• Communicate insurance/payment related patient complaints to Revenue Cycle Management and ensures that all patient concerns are addressed and closed.
• Responsible for the Accounts Payable function including monitor/review for accuracy all incoming invoices and prepare for submission to Accounts Payable Department.
• Manage nonclinical office staff including recruiting/hiring, training, coaching, and counseling, performance, terminations, and payroll.
• Ensure compliance of Consensus policies, procedures, maintain licensures.
• Drive practice performance improvement activities, including, but not limited to, increasing patient volume, evaluating expense reduction opportunities, and supporting the integration of various initiatives and technology.
• Maintain files in accordance with CMG policy and Federal guidelines
• Assure the OSHA and HIPAA compliance has been met yearly
• Address, review and ensure proper communication and closure of patient complaints
• Ensure proper supply inventory and storage (medical and administrative)
• Manage buildings, extensions, repairs, decorations, and fixtures in conjunction with other managerial staff in the building.
• Organize/sort/route all office correspondence, mail, postage.
• Work with the home office to coordinate marketing and advertising.
• Assure compliance with all state and federal regulations.
• Perform other duties/tasks as requested by providers, coordinators, and management in accordance with office procedures/policies.
• Performs miscellaneous job-related duties as assigned.

Qualifications or Education, Training and Experience

• High school diploma, or GED required
• Five years of medical assistant experience strongly preferred
• Strong patient service and management skills required
• Knowledge of computer accounting programs, spreadsheets, and all Microsoft applications.
• Knowledge of business management and basic accounting principles to direct the business office.
• Knowledge of medical terminology, coding, and office procedures.
• Knowledge of third-party and insurance company operating procedures, regulations and billing requirements, and government reimbursement programs.
• Knowledge and Skills/Expected Competencies Ability to maintain confidential information Ability to use independent judgment and to manage and impart confidential information.
• Ability to analyze and solve problems; requires details, data and facts that must be analyzed and challenged prior to making decisions
• Strong communication and interpersonal skills.
• Ability to clearly communicate medical information to professional practitioners and/or the public.
• Excellent organization, prioritization, follow up, analytical and time management skills with ability to handle multiple priorities and deadlines.
• Ability to provide guidance and training to professional and technical staff in area of expertise.
• Good interpersonal skills, sense of urgency, being proactive and ownership for one’s work.
• Dependable, with strong work ethic and extremely high degree personal integrity.
• Ability to face multiple deadlines that must be met on time.
• Ability to deal with multiple interruptions on a continual basis that must be met with a friendly exchange with others.
• Helpful and constructive view of working with others to achieve positive outcomes.
• Ability to develop and implement new approaches to improve processes, procedures, or the general work environment.
• Taking responsibility and being accountable for your own actions
• Ability to review critical issues, effectively solve problems and create action plans

Featured Benefits:

• Health, dental, and vision insurance.
• 401K with automatic employer contribution.
• PTO and Paid Holidays.
• Company paid Life Insurance.
• Access to voluntary short and long-term disability insurance.
• Access to additional life insurance.
• Access to a variety of Wellness programs.

The compensation range for this position is $65,000- $85,000 annually. Compensation is based on the level and requirements of the role. Salary within our ranges may also be determined by your education, experience, knowledge, skills, abilities, and location, as required by the role, as well as internal equity and alignment with market data Consensus Health is a leading physician-owned and -governed medical group, comprised of New Jersey-based independent primary care providers and specialty doctors. Consensus Health affords its member physicians clinical autonomy, allowing them to truly focus on the delivery of high levels of patient care within the local markets they serve throughout the state. With more than 150 independent providers and nearly 50 practices comprising its medical group, Consensus Health’s presence spans 17 of the state’s 20 counties. Retaining clinical autonomy is a key competitive advantage that sets Consensus Health apart throughout New Jersey and is among the reasons today’s New Jersey-based independent physicians are eager to join the network. The advantages of being part of the Consensus Health model include, among others, access to various administrative services, technology platforms and value-based programs that allow member physicians to focus primarily on the patient and elevate the care they provide.