Practice Manager

Consensus Health; Roxbury (NH); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health insurance

401K with employer contribution

PTO and Paid Holidays

Company paid Life Insurance

Disability insurance (short/long-term)

Wellness programs

Job summary

Consensus Health in Roxbury, NJ, is seeking an Office Manager to ensure exceptional patient experience through efficient practice operations and financial oversight. You will oversee scheduling, billing, accounts payable, staffing, and regulatory compliance, coordinating with providers and home office.

The role emphasizes strong patient service, leadership of nonclinical staff, and adherence to policy, with a compensation range of $60,000–$80,000 annually and comprehensive benefits.

Qualifications

• High school diploma or GED is required.
• Certified Medical Assistant credential preferred/required.
• Five years of medical assistant experience strongly preferred.
• Strong patient service and management skills are required.
• Knowledge of computer accounting programs, spreadsheets, and Microsoft applications.
• Knowledge of business management and basic accounting principles to direct the business office.
• Knowledge of medical terminology, coding, and office procedures.
• Knowledge of third-party and insurance company operating procedures, regulations and billing requirements.

Responsibilities

• Oversees all aspects of the patient experience, including scheduling, registration/check-in, and billing.
• Responsible for correct posting and reconciliation of time-of-service money.
• Communicate insurance/payment related patient complaints to Revenue Cycle Management and ensure closure of concerns.
• Manage Accounts Payable: review invoices and prepare for submission.
• Lead nonclinical office staff: recruiting, training, coaching, performance management, payroll.

Skills

Patient service

Management skills

Communication

Leadership

Education

High School Diploma or GED

Certified Medical Assistant credential

Tools

Microsoft Excel

Accounting software

Billing software

Job description

Located in: Roxbury Township, New Jersey 07850 Responsible for ensuring exceptional patient experience through efficient and effective management of the practice operations and finances. Ensures the well-being of the patients, providers, and staff. Serves as a liaison between providers and office employees, and between the practice and other clinical and administrative areas.

Responsibilities

• Oversees all aspects of the patient experience.
• Including, but not limited to, scheduling, registration/check-in, and billing.
• Responsible for correct posting and reconciliation of time-of-service money.
• Communicate insurance/payment related patient complaints to Revenue Cycle Management and ensures that all patient concerns are addressed and closed.
• Responsible for the Accounts Payable function including monitor/review for accuracy all incoming invoices and prepare for submission to Accounts Payable Department.
• Manage nonclinical office staff including recruiting/hiring, training, coaching, and counseling, performance, terminations, and payroll.
• Ensure compliance of Consensus policies, procedures, maintain licensures.
• Drive practice performance improvement activities, including, but not limited to, increasing patient volume, evaluating expense reduction opportunities, and supporting the integration of various initiatives and technology.
• Maintain files in accordance with CMG policy and Federal guidelines Assure the OSHA and HIPAA compliance has been met yearly.
• Address, review and ensure proper communication and closure of patient complaints.
• Ensure proper supply inventory and storage (medical and administrative).
• Manage buildings, extensions, repairs, decorations, and fixtures in conjunction with other managerial staff in the building.
• Organize/sort/route all office correspondence, mail, postage.
• Work with the home office to coordinate marketing and advertising.
• Assure compliance with all state and federal regulations.
• Perform other duties/tasks as requested by providers, coordinators, and management in accordance with office procedures/policies.
• Performs miscellaneous job-related duties as assigned.

Qualifications or Education, Training and Experience

• High school diploma, or GED required
• Hold current Certified Medical Assistant credential
• Five years of medical assistant experience strongly preferred
• Strong patient service and management skills required
• Knowledge of computer accounting programs, spreadsheets, and all Microsoft applications.
• Knowledge of business management and basic accounting principles to direct the business office.
• Knowledge of medical terminology, coding, and office procedures.
• Knowledge of third-party and insurance company operating procedures, regulations and billing requirements, and government reimbursement programs.

Featured Benefits

• Health, dental, and vision insurance.
• 401K with automatic employer contribution.
• PTO and Paid Holidays.
• Company paid Life Insurance.
• Access to voluntary short and long-term disability insurance.
• Access to additional life insurance.
• Access to a variety of Wellness programs.

Compensation

The compensation range for this position is $60,000 - $80,000 annually). Compensation is based on the level and requirements of the role. Salary within our ranges may also be determined by your education, experience, knowledge, skills, abilities, and location, as required by the role, as well as internal equity and alignment with market data. Consensus Health is a leading physician-owned and -governed medical group, comprised of New Jersey-based independent primary care providers and specialty doctors. Consensus Health affords its member physicians clinical autonomy, allowing them to truly focus on the delivery of high levels of patient care within the local markets they serve throughout the state. With more than 150 independent providers and nearly 50 practices comprising its medical group, Consensus Health’s presence spans 17 of the state’s 20 counties. Retaining clinical autonomy is a key competitive advantage that sets Consensus Health apart throughout New Jersey and is among the reasons today’s New Jersey-based independent physicians are eager to join the network. The advantages of being part of the Consensus Health model include, among others, access to various administrative services, technology platforms and value-based programs that allow member physicians to focus primarily on the patient and elevate the care they provide.