Practice Manager

Everest People; North Kingstown (RI); On-site; USD 60,000 - 90,000; Full time

Job summary

SalutisCare is seeking a compassionate and highly organized Practice Manager to oversee daily operations in a clinic dedicated to cancer treatment. This role requires strong leadership, compliance management, and financial acumen while ensuring excellent patient experiences. Join a dedicated team and contribute to life-changing work.

Benefits

Autonomy in trusted leadership role

Compassionate and collaborative team environment

Opportunities for skill growth in management

Qualifications

• Proven experience in healthcare or practice management.
• Strong people leadership skills and calm, solutions-focused mindset.
• Working knowledge of employment law, health & safety, and privacy obligations.

Responsibilities

• Leading and motivating a small team to ensure high performance.
• Overseeing administrative and reception functions for a smooth patient experience.
• Managing billing and payroll systems to support clinic operations.

Skills

Leadership

Communication

Problem Solving

Empathy

Education

Experience in healthcare or practice management

Tools

Xero

Intrahealth

Southern Cross

Job description

• Hamilton
• 0.7-0.8 FTE, on site 5 days a week during peak hours
• Competitive Salary + Bonus

About SalutisCare

We’re proud to support SalutisCare, a clinic established to deliver world-class cancer treatment with warmth, kindness, and compassion.

At the heart of SalutisCare is a commitment to patient wellbeing ensuring every person feels supported, respected, and cared for during their treatment journey.

We are seeking an experienced and people-focused Practice Manager to oversee the day-to-day operations of the clinic. Whether you’ve come up through nursing and management or have dedicated practice leadership experience, you’ll bring an operational mind and a heart for healthcare.

This pivotal role supports the Board and Clinicians while leading administrative, operational, and compliance functions.

Your Role

As Practice Manager, you’ll ensure the clinic runs seamlessly behind the scenes, so patients receive the best care, and staff are supported to do their best work.

Your responsibilities include:

• Leading and motivating a small, dedicated team including performance, training, rostering, and recruitment.

• Overseeing all administrative and reception functions to ensure a smooth, welcoming patient experience.

• Managing Xero, Intrahealth, and Southern Cross systems; handling billing, payroll, and liaising with external Accountants.

• Ensuring compliance across health & safety, privacy, and complaints handling processes.

• Managing IT providers and licenses, ensuring smooth digital and systems operations.

• Supporting continuous improvement of SalutisCare services and corporate communication, updating the website, and ensuring the SalutisCare brand and service ethos are upheld.

• Providing regular reporting to the Board and maintaining strong communication across the clinic and with external partners.

About You

You're an autonomous leader, highly organised, and passionate about delivering exceptional service in a healthcare setting.

You bring:

• Proven experience in healthcare or practice management.

• Strong people leadership skills and a calm, solutions-focused mindset.

• High integrity, empathy, and professionalism, especially when working with vulnerable patients.

• Financial acumen and familiarity with Xero or similar accounting software.

• Excellent communication and interpersonal skills.

• Working knowledge of employment law, health & safety, and privacy obligations.

• Bonus: Experience with Intrahealth and Southern Cross claiming systems.

Why Join SalutisCare?

• Be part of a compassionate, collaborative, and patient-centred team.

• Enjoy the autonomy to lead operations in a trusted leadership role.

• Contribute to meaningful, life-changing work every day.

• Grow your skills in a varied and rewarding management position.

For confidential enquiries, contact Executive Recruitment Partner Senga Allen on 027 210 4212.