Practice Manager

NEPA Community Health Care; Montrose (Susquehanna County); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

HRA (Health Reimbursement Arrangement)

Flexible Spending Account

Term Life Insurance & LTD

Voluntary Coverage Options (Accident,

Job summary

NEPA Community Health Care in Montrose, PA is seeking an experienced Practice Manager to oversee front-end operations across our health centers. You will coordinate Reception, Referrals, and HIM Clerk activities, ensuring adherence to policies while serving as a liaison between the Business Office and clinical teams.

This role requires leadership, excellent communication, and the ability to adapt to changing demands.

Qualifications

• Associates Degree or equivalent experience preferred.
• 2 years medical office experience required.
• 3 years supervisory experience preferred.
• Experience with Microsoft Office and EMR systems.
• Excellent interpersonal, communication and conflict resolution skills.
• Adept at problem-solving.
• Flexibility and adaptability to change.

Responsibilities

• Coordinate Reception staff, Referrals Coordinators and the HIM Clerk to ensure front-end policy adherence.
• Serve as a liaison between the Business Office and clinical teams and advise leadership on front-end operations.
• Demonstrate professionalism, attendance, and effective communication with patients and staff.
• Balance multiple priorities and respond to changing operational needs.
• Frequent travel between health centers is required.

Skills

Associates Degree

Medical office experience

Supervisory experience

Microsoft Office

EMR systems

Interpersonal skills

Problem-solving

Flexibility to change

Education

Associate Degree or equivalent experience

Tools

Microsoft Office

Electronic Medical Records (EMR)

Job description

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Category Administration

Description

NEPA Community Health Care is seeking an experienced Practice Manager to join our team! Hours associated with this position are five 8-hr shifts, working 7:30 AM - 4 PM.

Benefits

• Competitive Compensation
• Medical, Dental & Vision Insurance (eligibility begins the month following DOH)
• Health Reimbursement Arrangement
• Flexible Spending Account
• Term Life Insurance & Long-Term Disability Coverage
• Voluntary Coverage Options at Group Rates
  • Accident, Critical Illness, Short-Term Disability & Term Life
• 403(b) Retirement Plan | 3% Matching Contribution
• FTCA Malpractice Coverage
• Continuing Education Package
• Employee Assistance Program
• Generous Paid Time Off + Major Holidays

Essential Functions

The Practice Manager is responsible for the effective coordination of Reception staff, Referrals Coordinators and the HIM Clerk, ensuring compliance with established policies and procedures. This role serves as a liaison between the Business Office and clinical teams and functions as an adviser to leadership on matters pertaining to the front-end operations. The Practice Manager serves as a role model in attitude, attendance, behavior, professional appearance and in communication and interactions with other employees and patients. S/he demonstrates confidence in decision making, flexibility and responsiveness to changing demands, as well as the ability to prioritize to meet operational and other needs. Frequent travel between health centers is required.

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When you work with a community health center, you’re joining a team that cares about you and makes a difference in the lives of those right here in our community. Our employees earn a living where their heart is, serving others and providing high quality, affordable healthcare – all while supporting their family, advancing their careers and receiving incredible benefits.

In our family-first organization, you’ll never work nights, weekends or any major holidays. We may be close to home, but we’re far from ordinary!

Position Requirements

• Associates Degree or equivalent experience preferred
• 2 years medical office experience required
• 3 years supervisory experience preferred
• Experience with Microsoft Office software + electronic medical record systems
• Excellent interpersonal, communication and conflict resolution skills
• Adept at problem-solving
• Flexibility and adaptability to change

Full-Time/Part-Time Full-Time

Shift Days

Position Practice Manager

Number of Openings 1

Exempt/Non-Exempt Exempt

Location Montrose Health Center

About the Organization

Find a job that loves you back!

When you work with a community health center, you're joining a team that cares about you and makes a difference in the lives of those right here in our community. Our employees earn a living where their heart is, serving others and providing high quality, affordable healthcare - all while supporting their family, advancing their careers and receiving incredible benefits.

In our family-first organization, you'll never work nights, weekends or any major holidays. We may be close to home, but we're far from ordinary!

This position is currently accepting applications.