Practice Manager

Southernop; Mission (KS); On-site; USD 75,000 - 85,000; Full time

Job summary

A leading organization in orthodontics seeks a Practice Manager to collaborate with the Director of Operations. The role involves overseeing team culture, managing office organization, and ensuring compliance with best practices while delivering excellent patient care. Ideal candidates will possess strong leadership and interpersonal skills, along with relevant management experience.

Benefits

Competitive benefits package including PTO

Health, vision, dental insurance

Company paid STD/LTD

401k plan with company match

Qualifications

• 1-3 years of management experience required.
• Strong interpersonal and communication skills.
• Ability to understand and analyze financial statements.

Responsibilities

• Drive practice culture as a leader to motivate team members.
• Manage team member hiring, training, and accountability.
• Ensure excellent patient service and care.

Skills

Interpersonal skills

Communication skills

Leadership

Team building

Problem-solving

Job description

Description

Role: Practice Manager

Job Type: Exempt/Salaried

Reports To: Director of Operations

Salary Range: $75,000-$85,000.00

Description: The Practice Manager collaborates with the Director of Operations in making operational decisions for the partner practice. This role serves as a key member of the Rinaldi Orthodontics team, collaborating with Doctors and other clinical/administrative leaders. This is a position that relies on relationships, business savvy and practice knowledge.

We are looking for people who are:

• Flexible
• Committed
• Improvement focused
• Team focused
• Fun
• Curious
• Relationship focused
• Listeners who relate with people
• Self-Starters
• Eager to learn new skills

Essential Job Functions:

• Own and drive practice culture as a Leader to influence Team Member motivation (Mission, Vision, Values)
• Maintain the organization of the office (protocols, calendars, e-mails, agendas, etc.)
• Perform as a first line Treatment Coordinator, Scheduling Coordinator, or Financial Coordinator when needed
• Assist in Marketing collaboration, organization, and execution
• Manage and own bonus tracking and practice and team member KPIs
• Assist with Doctor Schedule Templating and Team Member scheduling
• Manage Team Member Payroll (Timesheet edits, bonuses, reimbursements, etc.)
• Manage Team Member Accountability collaborating with Human Resources (connection, discipline, time off, attendance, etc.)
• Manage Team Member hiring, termination, reviews, goal setting, recruiting with Director of Ops
• Track all licensure and certification updates
• Manage communications with Vendors/Third Parties (statement/invoice correspondence, oversee inventory control)
• Ensure compliance with payer and reimbursement policies
• Manage invoice payment/receipt with CTS collaboration
• Deliver excellent patient service and care (concerns, reviews, etc.)
• Own training new Team Members and development/implementation of training manuals/plans
• Conduct Audits (patient charts, in/out-bound calls/texts/emails, A/R, team trackers, etc.)

*Please note: this job description is not designed to cover a comprehensive list of duties or responsibilities that are required for this position. Duties and responsibilities may change with or without notice.

Essential Job Skills:

• Strong interpersonal and communication skills to effectively communicate with the team, patients, and Doctor
• Excellent leadership, motivation, team building, and training skills
• Ability to understand and analyze P&L and financial statements
• In-depth knowledge of orthodontic best practices and standards
• Ability to problem-solve and retain talented team members through continued relationship building

Requirements

Minimum Requirements:

• 1-3 years of management experience
• Valid driver’s license

Preferred Requirements:

• 1-2 years recent experience in dental environment
• 1-2 years of orthodontic practice management experience

Benefits:

• Competitive benefits package including PTO, health/vision/dental insurance, and company paid STD/LTD
• Robust 401k plan, including a company match up to 4%

Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sitting, standing, walking for much of the day Manual dexterity Lifting up to 30 pounds (may exceed this amount at times in emergency patient situations) Bending and reaching

Southern Orthodontic Partners is an Equal Opportunity Employer (EEO).