Practice Manager

Spectrum Health; Ludington (MI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Comprehensive benefits package

On‑demand pay (Payactiv)

Discounts on restaurants, phone plans,

Spas and more

Job summary

Corewell Health Ludington Hospital Primary Care - Lawndale shares its building with a walk-in clinic, supporting scheduled primary care and urgent needs. The Practice Manager will oversee Ludington Lawndale Family Medicine & Walk-In Clinic, Ludington Family Medicine/Internal Medicine and Ludington Pediatrics.

Responsibilities include coordinating patient flow, training staff, managing charge capture, standard work and staffing, and ensuring policy adherence across multiple practices.

Qualifications

• Associate’s degree or equivalent in business, management or other related area required.
• Bachelor’s degree or equivalent in business, management or other related area preferred.
• 3 years of relevant health care, medical practice or related work experience required.
• 1 year of relevant supervisory or management experience required.

Responsibilities

• Oversee activities of team members within practice(s) and optimize patient flow and satisfaction in collaboration with dyad partner.
• Train team members and serve as a liaison between providers, team members and director in daily operations.
• Responsible for charge capture processing, standard work, process improvement and practice staffing.
• Manage team member performance and development and ensure policy adherence.

Skills

Supervisory experience

People management

Communication skills

Education

Associate’s degree or equivalent in business/management

Bachelor’s degree or equivalent in business/management

Job description

About Outpatient Clinics

Corewell Health operates over three hundred outpatient clinics across Michigan, bringing a multitude of care options to the communities that we serve. There are over forty distinct types of primary care and specialty practices, which allows those who work in these clinics the opportunity to gain experience and explore various interests or to specialize in one area. Corewell Health Ludington Hospital Primary Care - Lawndale shares its building with a walk-in clinic, making it a highly versatile location for both scheduled primary care and unexpected medical needs. It sits just west of the main Corewell Health Ludington Hospital, making it easy to access testing or hospital services if required. Beyond routine physical exams and wellness checkups, our highly skilled primary care physicians can also support a variety of everyday family needs on-site, including:

• Mental Health
• Skin Procedures
• Routine Care
• Laboratory Services

Our Practice Manager will have oversight of Ludington Lawndale Family Medicine & Walk-In Clinic, Ludington Family Medicine/Internal Medicine and Ludington Pediatrics.

Scope of work

Responsible for the activities of team members within practice(s) and oversees the delivery of optimal patient flow and patient satisfaction in collaboration with dyad partner. Trains team members and serves as a liaison between providers, team members and director in daily operations. Responsible for charge capture processing, standard work, process improvement and practice staffing. Manages team member performance and development and ensures policy adherence.

Qualifications

• Associate’s degree or equivalent in business, management or other related area Required.
• Bachelor’s degree or equivalent in business, management or other related area Preferred.
• 3 years of relevant health care, medical practice or related work experience Required.
• 1 year of relevant supervisory or management experience Required.

Corewell Health cares for you

• Comprehensive benefits package to meet your financial, health, and work/life balance goals.
• On‑demand pay program powered by Payactiv.
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance.
• Traditional and Roth retirement options with service contribution and match savings.
• Eligibility for benefits is determined by employment type and status.

Primary Location

SITE - 922 Lawndale - Ludington.

Department Name Family Medicine - Ludington Prof Svcs.

Employment Type Full time.

Shift Day (United States of America).

Weekly Scheduled Hours 40.

Hours of Work 8:00 a.m. - 5:00 p.m.

Days Worked Monday - Friday.

Weekend Frequency N/A.

We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization.

As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

People are at the heart of everything we do, and the inspiration for our legacy of outstanding outcomes, innovation, strong community partnerships, philanthropy and transparency. Corewell Health is a not-for-profit health system that provides health care and coverage with an exceptional team of 60,000+ dedicated people—including more than 11,500 physicians and advanced practice providers and more than 15,000 nurses providing care and services in 22 hospitals, 300+ outpatient locations and several post‑acute facilities—and Priority Health, a provider-sponsored health plan serving more than 1.2 million members. Through experience and collaboration, we are reimagining a better, more equitable model of health and wellness.