Practice Manager

QualDerm Partners; Chicago (IL); On-site; USD 70,000 - 100,000; Full time

Job summary

QualDerm Partners seeks a dedicated Practice Manager to oversee operations at their dermatology practice in Chicago. This role involves managing staff, ensuring compliance, and optimizing patient care workflows. Candidates should have a strong background in healthcare management, with a passion for patient care and team collaboration.

Benefits

Competitive pay and attractive compensation

Comprehensive health coverage (Medical, Dental, Vision)

Generous 401(k) plan with company match

PTO from day one, plus paid holidays

Company-paid life insurance and disability coverage

Additional wellness plans and employee assistance programs

Exclusive employee discounts and referral bonuses

Qualifications

• Minimum of 3 years in healthcare management; 5+ years if no Bachelor's degree.
• Experience overseeing medical practices, preferably dermatology.
• Strong communication and leadership skills.

Responsibilities

• Manage daily operations, including fiscal health and staff scheduling.
• Support clinicians with work schedules and EMR templates.
• Ensure compliance with legal and governmental regulations.

Skills

Communication

Teamwork

Negotiation

Problem Solving

Leadership

Education

Bachelor's degree in healthcare management or related field

Tools

Nextech

EMA

Job description

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Description

With 150+ locations in 17 states, QualDerm Partners is the largest multi-state female-founded and owned dermatology network in the U.S. At QualDerm Partners, we are united in our purpose: to educate, protect, and care for your skin. We are committed to bringing you the very best in comprehensive skin care so that you can achieve a confident, healthier, and more beautiful you!

Our mission is to educate communities and healthcare professionals about the importance of skin health, including skin cancer prevention, risk factors, and how to achieve healthy skin through annual skin exams and dermatologic care. We strive to provide the latest proven, proactive, and comprehensive dermatologic care to populations in the expanding geographies we serve by making high-quality skin care timelier and more accessible, all while creating a rewarding work environment for our providers and employees.

Essential Duties and Responsibilities

The Practice Manager is responsible for their assigned site(s), overseeing the operational effectiveness of the practice to maximize the patient experience, staff collaboration, effectiveness, and net revenues. They will maintain patient care schedules and flows that prioritize patient access, ensuring smooth and efficient patient workflows that optimize provider utilization, while providing cost-effective and quality care. The Practice Manager will foster a team-based and positive culture, leading through change management. An experienced, passionate, strategic, critical-thinking, 'can do' attitude, and a committed leader are required. Responsibilities include implementing best practices, standardization across all sites, and ensuring compliance with all federal and state regulations.

Responsibilities include:

1. Managing daily operations, including fiscal health, staff and patient scheduling, revenue cycle, and occupational health and safety.
2. Supporting clinicians with work schedules and EMR templates (experience with Nextech and/or EMA is a plus).
3. Updating practice procedures to reflect organizational policies.
4. Managing medical equipment and supplies, including vaccine inventory and maintenance.
5. Ensuring compliance with legal, HIPAA, and governmental regulations, and maintaining patient confidentiality.
6. Monitoring patient flow, satisfaction, and addressing concerns.
7. Marketing the site(s) for recruitment and patient growth.
8. Supervising staff, managing payroll, and promoting teamwork with a focus on Net Promoter Scores of 80% or higher.
9. Strategic planning for practice growth, financial health, and adapting to changing needs.
10. Managing budgets, submitting variance analyses, and course correction.

Requirements

• Minimum of 3 years in healthcare management; 5+ years of experience if less than a Bachelor's degree.
• Experience overseeing medical practices, preferably dermatology.
• Strong communication, teamwork, negotiation, conflict management, decision-making, and problem-solving skills.
• Proven leadership working with multidisciplinary teams, with clinical understanding.
• Compassion, empathy, and a passion for customer service and caring for families.
• Ability to interpret safety, operating, and procedure documents; effective speaking and writing skills.
• Prior dermatology experience preferred but not required.
• Prior medical assistance experience preferred but not required.

Benefits

• Competitive pay and attractive compensation.
• Comprehensive health coverage (Medical, Dental, Vision).
• Generous 401(k) plan with company match and immediate vesting.
• PTO from day one, plus paid holidays.
• Company-paid life insurance and disability coverage.
• Additional wellness plans and employee assistance programs.
• Exclusive employee discounts and referral bonuses.

QualDerm Partners is an equal opportunity employer, celebrating diversity and committed to inclusion. Applicants must be authorized to work in the U.S. full-time.