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A leading healthcare provider is seeking a Practice Manager for the Ambulatory Central Region responsible for overseeing clinical operations across multiple locations. The role demands expertise in managing staff, improving patient experience, and ensuring adherence to regulatory standards while fostering a collaborative environment.
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Description
Reporting to a Regional Director or Executive Director, the Practice Manager of the Ambulatory Central Region at Loyola University Medical Center is responsible for all daily operations of 4 clinical locations, including management of 30+ front-line non-exempt staff, ensuring appropriate clinical operations, adherence to budgets, adherence to regulatory standards, patient experience (including quality, safety, and satisfaction), and experience of physicians and staff. They constantly assess daily operations to identify areas for ongoing improvement and oversees implementation of improvement initiatives alongside site medical director(s) at direction of regional director/executive director.
Employment Type
Full time
Shift
Day Shift
Description
Reporting to a Regional Director or Executive Director, the Practice Manager of the Ambulatory Central Region at Loyola University Medical Center is responsible for all daily operations of 4 clinical locations, including management of 30+ front-line non-exempt staff, ensuring appropriate clinical operations, adherence to budgets, adherence to regulatory standards, patient experience (including quality, safety, and satisfaction), and experience of physicians and staff. They constantly assess daily operations to identify areas for ongoing improvement and oversees implementation of improvement initiatives alongside site medical director(s) at direction of regional director/executive director.
Position Responsibilities
Supervision of front-line staff:
Supervises all front-line, non-exempt staff in assigned clinical locations including all staff work functions. Oversees human resource functions including recruitment, orienting/training, performance management, and termination to maintain the highest quality workforce. Recruits, interviews and selects staff in collaboration with Human Resources and ensures that staffing guidelines/standards are maintained.
Daily Clinical Operations
Responsible for managing all daily operations of assigned practice sites. Routinely measures and monitors assigned areas of responsibility to maximize efficiency of practice site operations. Provides communication to physicians and staff to establish collaborative communication and understanding of organization strategic goals and initiatives. Oversees implementation of organization initiatives at all assigned practice sites.
Financial Sustainability
Responsible for operational budget of assigned practice sites including revenue, expenses and capital equipment sufficient to meet current and projected patient volume or service requirements in a financially sustainable manner.
Regulatory
Ensures all practices and workflows are adherent to all required regulatory standards (TJC, IDPH, etc.).
Patient Experience
Fosters positive team collaboration and staff development to facilitate achievement of patient quality/safety/satisfaction and customer service excellence goals.
Requirements
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