Practice Director

Smile Doctors LLC; Katy (TX); On-site; USD 70,000 - 95,000; Full time

Job summary

Hanis & Berriche Orthodontics in Katy, TX is seeking a Clinic Manager to oversee daily operations, drive growth and patient experience, and manage staff with support from the Doctor. The role focuses on profitable, compliant practice management while fostering a professional, patient-centered culture.

You will monitor profitability, control costs, train the team on new tools and protocols, and ensure compliance with OSHA, HIPAA and state dental board regulations.

Qualifications

• 2 years of clinic experience for internal candidates or 2 years of supervisory experience for external candidates.
• Orthodontic or dental experience preferred; High school diploma required; Bachelor’s degree preferred for external candidates.
• Strong coaching and conflict resolution skills; Demonstrated ability to meet or exceed performance goals.
• Strong time management with ability to multi-task and prioritize work.

Responsibilities

• Partner with the Doctor to create a positive clinical culture and lead by example in professionalism and patient care.
• Ensure clinic team is trained on new tools, protocols and initiatives and aligns with company values.
• Monitor Profit & Loss statements to achieve monthly goals and drive profitability.
• Manage controllable costs including labor hours and supplies and handle patient escalations.
• Cover roles in the clinic when needed and ensure OSHA, HIPAA and State Dental Board regulations compliance.

Skills

Communication

Confidentiality

MS Office

Independence

Education

High school diploma

Orthodontic/dental experience preferred

Bachelor’s degree preferred

Tools

Microsoft Office Suite

Job description

Looking for a career that makes you smile? Hanis & Berriche Orthodontics is seeking a Clinic Manager to join our growing team. The Clinic Manager oversees clinic operations with support from the Doctor, including people management, driving growth, profitability and patient experience. They are responsible for achieving all profit and loss goals. Practice Directors participate in marketing activities to improve local brand reputation.

How you’ll make us better

Partner with the Doctor to create a positive clinical culture, ensuring team behaviors reflect both clinical excellence and high patient care standards. Lead by example with professionalism, integrity, and a positive demeanor, ensuring the office culture reflects company values. Ensures clinic team is trained on and adopts new tools, protocols and initiatives. Understand and monitor Profit & Loss (P&L) statements to achieve monthly goals. Building relationships within the local dental community and participates in local marketing efforts. Manage controllable costs including but not limited to labor hours and supplies. Serve as a liaison between the Doctor and the team regarding team member work assignments and schedules, clinical priorities, and job performance. Handle patient escalations to resolve in a mutually beneficial way. Covers roles in the clinic when business demands. Follow established protocols to ensure compliance with OSHA, HIPPA and State Dental Board regulations.

Special skills

Solid written and verbal communication skills; Ability to maintain confidential information; Immediate proficiency with software applications, including Microsoft Office Suite; Ability to work independently with limited supervision.

Prerequisites for success

Internal Candidates: 2 years of clinic experience within Smile Doctors or affiliated practice clinic; High school diploma required. External Candidates: 2 years of supervisory experience required; Orthodontic or dental experience preferred; High school diploma required, Bachelor’s degree preferred; Strong coaching and conflict resolution skills; Demonstrated ability to meet or exceed performance goals; Strong time management skills with ability to multi-task and prioritize work.

The Perks

Competitive salary plus Bonus Opportunity. Medical, dental, vision and life insurance. Short and long-term disability coverage. 401(k) plan. 2 weeks paid time off in your first year + paid holidays. Discounts on braces and clear aligners for you and your family members.

Why Hanis & Berriche Orthodontics?

We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment. We offer every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person’s abilities to help them find success in their career and beyond. We’re looking for passionate, innovative professionals who can join us in changing the way the world smiles. This is the perfect opportunity to grow with an expanding organization!