Practice Director

Smile Doctors; Katy (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Bonus opportunity

Medical, dental, vision insurance

401(k) plan

Paid time off

Braces/clear aligner discounts

Job summary

Hanis & Berriche Orthodontics in Katy, TX is seeking a Clinic Manager to oversee daily operations, drive growth and profitability, and elevate patient experience. You will partner with the Doctor to foster a positive culture, manage staff, and ensure compliance with OSHA, HIPAA, and state regulations. Strong leadership and communication are essential for success.

The role emphasizes cost control, patient satisfaction, and collaboration with local dental community to enhance brand presence.

Qualifications

• 2+ years of clinic supervisory experience or equivalent.
• Strong leadership and people-management skills with a focus on patient care.
• Excellent written and verbal communication; ability to handle confidential info.
• Proficient with common software tools (Microsoft Office, practice software).

Responsibilities

• Partner with the Doctor to create a positive clinical culture reflecting clinical excellence and patient care.
• Oversee clinic operations, including P&L oversight and cost control.
• Lead scheduling, staffing, and performance management for the team.
• Manage patient escalations and ensure a high quality patient experience.
• Ensure compliance with OSHA, HIPAA, and state dental board regulations.

Skills

People management

Leadership

Communication

Conflict resolution

Education

High school diploma

Bachelor’s degree preferred

Tools

Microsoft Office Suite

Job description

Looking for a career that makes you smile?

Hanis & Berriche Orthodontics is seeking a Clinic Manager to join our growing team.

The Clinic Manager oversees clinic operations with support from the Doctor, including people management, driving growth, profitability, and patient experience. They are responsible for achieving all profit and loss goals. Practice Directors participate in marketing activities to improve local brand reputation.

How You’ll Make Us Better

• Partner with the Doctor to create a positive clinical culture, ensuring team behaviors reflect both clinical excellence and high patient care standards
• Lead by example with professionalism, integrity, and a positive demeanor, ensuring the office culture reflects company values
• Ensures clinic team is trained on and adopts new tools, protocols and initiatives
• Understand and monitor Profit & Loss (P&L) statements to achieve monthly goals
• Building relationships within the local dental community and participates in local marketing efforts
• Manage controllable costs including but not limited to labor hours and supplies
• Serve as a liaison between the Doctor and the team regarding team member work assignments and schedules, clinical priorities, and job performance
• Handle patient escalations to resolve in a mutually beneficial way
• Covers roles in the clinic when business demands
• Follow established protocols to ensure compliance with OSHA, HIPPA and State Dental Board regulations

Your Special Skills

• Solid written and verbal communication skills
• Ability to maintain confidential information
• Immediate proficiency with software applications, including Microsoft Office Suite
• Ability to work independently with limited supervision

Prerequisites For Success

• Internal Candidates:
  • 2 years of clinic experience within Smile Doctors or affiliated practice clinic
  • High school diploma required
• External Candidates:
  • 2 years of supervisory experience required
  • Orthodontic or dental experience preferred
  • High school diploma required, Bachelor’s degree preferred
• Strong coaching and conflict resolution skills
• Demonstrated ability to meet or exceed performance goals
• Strong time management skills with ability to multi-task and prioritize work

The Perks

• Competitive salary plus Bonus Opportunity
• Medical, dental, vision and life insurance
• Short and long-term disability coverage
• 401(k) plan
• 2 weeks paid time off in your first year + paid holidays
• Discounts on braces and clear aligners for you and your family members