Practice Customer Engineer, Apigee, Google Cloud

Google; Chicago (IL); On-site; USD 152,000 - 221,000; Full time

Benefits offered by this job

Health Insurance

401(k) Match

Paid Time Off

Sick Time

Maternity Leave

Holidays

Job summary

Google Cloud's Apigee Practice Customer Engineer role centers on accelerating adoption of complex workloads and showcasing specialized API-based integrations. You will partner with sales to craft architectures, prototypes, and proofs-of-concept that demonstrate value and differentiators for customers at scale.

You will interact with technical decision-makers, deliver technical demonstrations, and shape reusable assets with cross-functional teams across Google Cloud.

Qualifications

• Bachelor's degree in a technical field or equivalent practical experience.
• 10 years of experience with cloud native architecture in a customer-facing or support role.
• Technical experience demoing, prototyping, or workshopping with customers.
• Experience engaging with, or presenting to, technical stakeholders or executive leaders.

Responsibilities

• Drive the technical solution for complex workloads within Apigee/Application Integration product areas to ensure rapid and successful adoption, primarily supporting the sales cycle from technical evaluation through customer ramp.
• Combine sales strategies and direct development and prototyping to provide functional, customer-tailored solutions that secure buy-in from customer domain experts.
• Provide deep technical consultation to customers, acting as a technical advisor and building lasting customer relationships.
• Leverage learnings from customer engagements to contribute to reusable solutions and assets with the Go-To-Market team.
• Work within Product and Engineering management systems to document, prioritize and drive resolution of customer feature requests and issues.

Skills

Cloud native architecture

Customer-facing experience

Prototyping & demos

Executive stakeholder communication

Education

Bachelor's degree in a technical field

Tools

Kubernetes

Job description

Practice Customer Engineer, Apigee, Google Cloud

Chicago, IL, USA; Atlanta, GA, USA; +4 more

The application window will be open until at least September 8, 2026. This opportunity will remain online based on business needs which may be before or after the specified date.

Benefits

• Health, dental, vision, life, disability insurance
• Retirement Benefits: 401(k) with company match
• Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment
• Sick Time: 40 hours/year (increased to 69 hours/year for Seattle) including 5 discretionary sick days per instance
• Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks
• Baby Bonding Leave: 18 weeks
• Holidays: 13 paid days per year

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Chicago, IL, USA; Atlanta, GA, USA; Boulder, CO, USA; New York, NY, USA; Seattle, WA, USA; Sunnyvale, CA, USA.

Minimum qualifications

• Bachelor's degree in a technical field or equivalent practical experience.
• 10 years of experience with cloud native architecture in a customer-facing or support role.
• Technical experience demoing, prototyping, or workshopping with customers.
• Experience engaging with, or presenting to, technical stakeholders or executive leaders.

Preferred qualifications

• Experience with modern application development, container orchestration systems, middleware technologies, API, and integration platforms.
• Experience with integration architecture patterns, security protocols, enterprise messaging patterns (e.g., APIs, SOA, ESB, or BPM).
• Experience with cloud technologies including SaaS applications, iPaaS, business automation solutions, Cloud infrastructure, Agentic AI, and cloud networking.
• Knowledge of security and understanding of popular API security technologies such as OAuth, mTLS, SAML, JWT, and SSO.
• Understanding of Google Cloud, multi and hybrid-cloud strategies, and associated technologies.

About the job

As a Practice Customer Engineer (CE) with a specialty in Apigee, you will partner with technical Sales teams to differentiate Google Cloud to our customers. You will serve as a technical expert responsible for accelerating technical wins and adoption of complex, specialized workloads. You will leverage your deep expertise in our most strategic product areas, in partnership with Platform CEs, to develop architectures and prototypes, proofs-of-concept, and demos to sell new, highly specialized solutions to customers. You will solve customer challenges and provide a critical feedback loop to influence customers and product development.

You will have excellent organizational, communication, and presentation skills, engaging with customers to understand their business and technical requirements, and persuasively present practical and useful solutions on Google Cloud. You will blend sales expertise, market knowledge and direct technical engagement to prove the value of the Google Cloud portfolio.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $152000 - $221000 (USD) + 42.86% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities

Drive the technical solution for complex workloads within Apigee/Application Integration product areas to ensure rapid and successful adoption, primarily supporting the sales cycle from technical evaluation through customer ramp.

Combine sales strategies and direct development and prototyping to provide functional, customer-tailored solutions that secure buy-in from customer domain experts.

Provide deep technical consultation to customers, acting as a technical advisor and building lasting customer relationships.

Leverage learnings from customer engagements to contribute to reusable solutions and assets with the Go-To-Market team.

Work within Product and Engineering management systems to document, prioritize and drive resolution of customer feature requests and issues.