Workspace Customer Engineer I, New Business, Google Cloud

Google; Chicago (IL); On-site; USD 104,000 - 150,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) with company match

Paid time off

Sick time

Maternity leave

Baby bonding leave

13 paid holidays

Job summary

Google Cloud seeks a Workspace Customer Engineer I, New Business, to partner with Sales and become the primary technical partner for customers across multiple U.S. locations.

You will troubleshoot, design, and demonstrate Google Workspace and Gemini Enterprise solutions, guiding technical discussions and proofs-of-concept to drive technical wins. You will collaborate with product marketing and engineering to reflect industry trends and deliver cross-pillar cloud solutions while engaging with

Qualifications

• Bachelor's degree or equivalent practical experience.
• 4 years of cloud-native architecture experience in a customer-facing or support role.
• Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
• Experience engaging with technical stakeholders or executive leaders.
• Experience in programming languages, debugging, systems design, prototyping, demos, or customer workshops.
• Ability to travel up to 50% of the time.

Responsibilities

• Work on identifying and qualifying business opportunities, key customer technical objections, and developing strategy to resolve technical blockers.
• Architect solutions that leverage Google Workspace and Gemini Enterprise to automate complex, end-to-end customer workflows.
• Educate partners and customers on leveraging agentic capabilities using Google Workspace and Gemini Enterprise including integrations with third-party data sources.
• Recommend integration strategies, enterprise architectures, platforms, and application infrastructure needed to successfully implement a complete solution using best practices on Google Workspace.
• Educate partners on the power of Google Workspace and enable them to drive technical innovation for our customers.

Skills

Presentation to executives

Stakeholder engagement

Programming basics

Systems design

Prototyping

Customer workshops

Education

Bachelor's degree or equivalent practical experience

Job description

Workspace Customer Engineer I, New Business, Google Cloud

Google

Sunnyvale, CA, USA; Atlanta, GA, USA; Austin, TX, USA; Chicago, IL, USA; New York, NY, USA; Washington D.C., DC, USA.

In accordance with Washington state law, we are highlighting our comprehensive benefits package, which is available to all eligible US based employees. Benefits for this role include:

• Health, dental, vision, life, disability insurance
• Retirement Benefits: 401(k) with company match
• Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment
• Sick Time: 40 hours/year (increased to 69 hours/year for Seattle) including 5 discretionary sick days per instance
• Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks
• Baby Bonding Leave: 18 weeks
• Holidays: 13 paid days per year

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Sunnyvale, CA, USA; Atlanta, GA, USA; Austin, TX, USA; Chicago, IL, USA; New York, NY, USA; Washington D.C., DC, USA.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 4 years of experience with cloud native architecture in a customer-facing or support role.
• Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
• Experience engaging with, or presenting to, technical stakeholders or executive leaders.
• Experience in programming languages, debugging, systems design, prototyping, demos, or customer workshops.
• Ability to travel up to 50% of the time.

Preferred qualifications

• Bachelor's degree in Computer Science, AI-related technical field, or equivalent practical experience.
• 4 years of experience working on power applications and productivity software.
• Experience in designing, building, or implementing agentic AI solutions to automate business processes.
• Experience in technical cloud ecosystems on enterprise productivity solutions and with related solutions (e.g., messaging, productivity applications, identity management, endpoint management).
• Knowledge of Agentic AI platforms (including Gemini Enterprise), its features, engaged differentiation, and the integration of enterprise-wide data sources and third-party connectors.

About the job

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

As a Google Workspace Customer Engineer (CE), you will partner with Sales teams to differentiate Google Workspace and Gemini Enterprise to our customers. You will serve as the customer’s primary technical partner and trusted advisor, engaging in technical-led conversations to understand their business issues. You will troubleshoot technical questions and roadblocks, engage in proofs-of-concepts and demos, and use your expertise to architect cross-pillar cloud solutions that solve these business challenges. You will drive the technical win and define the delivery and consumption plans. You will use your acumen and presentation skills to engage with technical and business leaders, and persuasively present practical and useful solutions on Google Workspace and agentic workplace transformation. You will have excellent technical, communication and organizational skills.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $104000 - $150000 (USD) + 42.86% bonus target + equity + benefits

Responsibilities

• Work on identifying and qualifying business opportunities, key customer technical objections, and developing strategy to resolve technical blockers.
• Architect solutions that leverage Google Workspace and Gemini Enterprise to automate complex, end-to-end customer workflows.
• Educate partners and customers on leveraging agentic capabilities using Google Workspace and Gemini Enterprise including integrations with third-party data sources.
• Recommend integration strategies, enterprise architectures, platforms, and application infrastructure needed to successfully implement a complete solution using best practices on Google Workspace.
• Educate partners on the power of Google Workspace and enable them to drive technical innovation for our customers. Help partners develop technology direction for the Google Workspace solutions they want to take to market.