Practice Coordinator

Tenet Healthcare; West Palm Beach (FL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) employer match

Generous paid time off

Career development & continuing ed

Job summary

Tenet Physician Resources is seeking a Medical Office Coordinator in Florida to manage front desk operations, patient scheduling, and data entry. You will verify insurance, handle referrals, and support daily office workflows to ensure accurate records and timely billing.

The role requires experience in a physician practice, EMR/EHR skills, and strong customer service in a busy clinical environment. Enjoy comprehensive benefits and a supportive team.

Qualifications

• High School Diploma or GED required.
• Experience: 5 years in a Physician Practice preferred.
• EMR/EHR experience preferred (NextGen or Athena).
• Completion of Medical Office Assistant program preferred.
• Healthcare management/administration certification preferred.

Responsibilities

• Greet patients and answer phones.
• Schedule appointments and collect patient demographics.
• Verify insurance and process referrals.
• Charge entry and patient balance processing; reconcile charges and payments.
• Oversee front desk and medical records processes.

Skills

Windows proficiency

Word

Outlook

Internet

Education

High School Diploma/GED

Medical Office Assistant program

Healthcare management/administration certification

Tools

EMR/EHR systems

NextGen

Athena

Job description

Overview

Embark on a rewarding career with Tenet Physician Resources. If you are a compassionate healthcare professional eager to contribute to patient care, this is your opportunity where your skills make a difference every day. Join us in delivering exceptional healthcare with a personal touch.

At Tenet Physician Resources, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off
• Career development and continuing education opportunities
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Note: Eligibility for benefits may vary by location and is determined by employment status

Job Summary

The Medical Office Coordinator is responsible for greeting patients, answering phones, and scheduling appointments. The collection of accurate patient demographics, insurance verification, referral processing, and various other areas of data entry. Coordinates the daily operations of the physician office, including the medical records process, patient and physician scheduling, overseeing the front desk, confirming appointments, and ordering office supplies. Will be responsible for charge entry and patient balance processing and the daily reconciliation of charges and payments.

Responsibilities

• Greeting patients, answering phones and scheduling appointments
• Collection of accurate patient demographics
• Answers telephones in a prompt and courteous manner
• Insurance verification
• Referral processing
• Will be responsible for charge entry and patient balance processing and the daily reconciliation of charges and payments
• Displays concern and provides assistance or explains procedures as appropriate to callers or in face-to-face situations
• Ensures that all contacts with patients, the public, physicians and other personnel are carried out in a friendly, courteous, helpful and considerate manner
• Manage, copy, and review medical records to ensure accuracy
• Coordinates the daily operations of the physician office, including the medical records process, patient and physician scheduling, overseeing the front desk, confirming appointments, and ordering office supplies

Qualifications

Education:

• High School Diploma/GED

Experience:

• 5 years of experience in a Physician Practice preferred
• EMR/EHR experience preferred, NextGen or Athena experience preferred

Certifications:

• Completion of Medical Office Assistant program preferred
• Healthcare management/administration certification preferred

Other Qualifications:

• Proficiency in a windows environment with a working knowledge of Word, Outlook, and the Internet is required
• Willingness to be flexible and adaptable in a complex, matrix environment

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Organization Description

The Palm Beach Health Network Physician Group (PBHN), also known as Tenet Florida Physician Services (TFPS), is comprised of hospitals and care centers, a large multi-specialty physician group, various ambulatory surgery centers and outpatient diagnostic facilities spanning Palm Beach County. We are the largest healthcare network in Palm Beach County and recognized for providing the highest quality healthcare, combining leading-edge health services with patient-centric care. With the greatest longevity in the community, along with hospitals and care centers that span the entirety of Palm Beach County, more patients trust PBHN than any other in the region.

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Tenet participates in the E-Verify program. Follow the link below for additional information.
E-Verify: http://www.uscis.gov/e-verify
The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.