Practice Coordinator, General Medicine

Teladoc Health, Inc.; United States; Remote; USD 30,000 - 33,000; Full time

Benefits offered by this job

PTO accrual

Paid Sick Leave

Benefits package

Job summary

Teladoc Health, Inc. is seeking a General Medicine Practice Coordinator to support 24/7 telemedicine operations.

You will help coordinate physician schedules, reschedule patients, manage referrals and prior authorizations, and assist in launching new product offerings, ensuring clinicians are supported in a virtual care environment. Ideal candidates have 2–4 years in healthcare, strong communication, and organizational skills, with a customer-service mindset and ability to generate reports.

Qualifications

• 2–4 years of healthcare experience or direct ambulatory medical office experience.
• Strong oral and written communication skills are essential.
• Customer service oriented with the ability to support physicians in a fast-paced setting.
• Must be organized, self-motivated, and able to meet deadlines.
• Experience generating reports and documents is helpful.

Responsibilities

• Coordinate physician schedules and patient rescheduling for telemedicine clinics.
• Assist with referrals, prior authorizations, and onboarding of new physicians.
• Provide administrative support for CME activities, licensing, and credentialing processes.
• Respond to provider requests and escalate as needed to ensure timely information.
• Support staff meetings, attendance, minutes, and follow-up items.
• Participate in performance improvement and related duties as required.

Skills

Communication skills

Customer service oriented

Support physicians

Time management

Report generation

Team player

Education

High School Diploma

Bachelor's degree preferred

Job description

## Practice Coordinator, General MedicineApply: USA - Any Location (Remote): Full time: Posted Today: End Date: October 31, 2026 (2 days left to apply): JR21284**Join the team leading the next evolution of virtual care.**At Teladoc Health, you are empowered to bring your true self to work while helping millions of people live their healthiest lives.Here you will be part of a high-performance culture where colleagues embrace challenges, drive transformative solutions, and create opportunities for growth. Together, we’re transforming how better health happens.**Summary of Position** The General Medicine Practice Coordinator will report directly to the Practice Manager, providing direct administrative and project support for our growing 24/7 telemedicine practices. Primary responsibilities will be coordinating physician schedules, patient rescheduling, referral, and prior authorization support, assisting in implementation and roll out of new product offerings and ensuring that staff physicians feel supported in their day-to-day role in virtual healthcare. The candidate will work closely with stakeholders across Teladoc Health, including Provider Relations, Physician Credentialing, Planning and Delivery as well as the Clinical Operations Care Team. **Essential Duties and Responsibilities*** Monitors providers’ schedules to ensure that physicians maximize opportunities for efficient patient scheduling and timely patient flow in a virtual care setting. Schedules/Reschedule Physician clinics as needed.* Aids in referral management and billing processes. Act as a resource for clinicians and Care Team staff. Obtains referrals as instructed by providers; completes prior authorizations as needed.* Provides administrative and technical support to physicians for CME (Continuing Medical Education), financial reimbursement, licensing as well as other admin tasks as assigned.* Answers provider requests and/or escalate provider requests appropriately to ensure physician receive timely information to concerns.* Supports new physician onboarding by closely monitoring the credentialing and training progress to assure candidate is successfully processed internally by start da* Partners with credentialing team to stay ahead of physician license approvals, renewals, and expirations to ensure there is not a lapse in physicians' ability to provide care.* Provides ongoing feedback to manager regarding training needs, physician performance and process improvement.* Assists operations leadership and medical director with department staff meeting agendas, and maintains attendance, minutes and follow up items.* Participates in performance improvement projects and may perform other similar and related duties as required.* Comply with company policies and procedures.The time spent on each responsibility reflects an estimate and is subject to change dependent on business needs. **Supervisory Responsibilities** No **Qualifications Expected for Position*** 2-4 years of healthcare experience required, or direct experience working in an ambulatory medical office* Position relies heavily upon communication; must have excellent oral and written communication skills to succeed* Customer service oriented* Previous experience directly supporting physicians* Ability to function in a fast-paced environment and to be able to meet deadlines.* Must be well-organized and a self-motivator* Works well with others and is a team player* Interacts effectively with staff, employees, managers, and physicians* Must be able to generate reports and documents* High School Diploma required, Bachelor's degree preferredRequired license or credential needed to perform job: N/AThe above qualifications, knowledge, experience, and/or background are expected but not required for this role.The rate for this position is $22.00-24.00/hourly. In addition to your hourly rate, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here: Teladoc Health Benefits 2026. Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for all full-time positions.During your first year of service, you will accrue 5.84 hours of PTO for each bi-weekly pay period. In addition, you will receive 80 hours of Paid Sick, Safe, and Caregiver Leave annually. This applies to full-time positions only. If you are applying for a part-time role, your recruiter can provide additional details.As part of our hiring process, we verify identity and credentials, conduct interviews (live or video), and screen for fraud or misrepresentation. Applicants who falsify information will be disqualified.Teladoc Health will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.**Why join Teladoc Health?*** Teladoc Health is transforming how better health happens. Learn how when you join us in pursuit of our impactful mission.* Chart your career path with **meaningful opportunities** that empower you to grow, lead, and make a difference.* Join a **multi-faceted community** that celebrates each colleague’s unique perspective and is focused on continually improving, each and every day.* Contribute to an **innovative culture** where fresh ideas are valued as we increase access to care in new ways.* Enjoy an inclusive benefits program centered around you and your family, with tailored programs that address your unique needs.* Explore candidate resources with tips and tricks from Teladoc Health recruiters and learn more about our company culture by exploring #TeamTeladocHealth on LinkedIn.*As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status, or pregnancy). In our innovative and inclusive workplace, we prohibit discrimination and harassment of any kind.*