Practice Coordinator

Community-Care-Physicians; Town of Colonie (NY); On-site; USD 29,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid holidays

Paid time off

Retirement plan

Job summary

Community Care Physicians in Latham, NY is hiring a full-time Practice Coordinator for their Latham Internal Medicine office. Hours are Monday-Friday, 7:30am-4:30pm. You will coordinate day-to-day office operations, schedule appointments, manage records, payroll, and support HR and billing processes.

Ideal candidates have 3+ years in a medical office, strong billing and computer skills, and excellent communication with a focus on patient service and confidentiality.

Qualifications

• Three years of administrative or scheduling experience in a medical office.
• Strong knowledge of medical billing and computer systems.
• Effective communication and confidentiality in patient interactions.

Responsibilities

• Coordinate day-to-day office operations and patient registration.
• Schedule patient appointments by phone or in person.
• Maintain scheduling system accuracy for staffing patterns.
• Prepare payroll and daily cash deposits.
• Assist with billing appeals and coordination with CBO.
• Manage medical records and compliance with NYS Public Health Law.
• Support HR on recruitment, leaves, and actions.
• Act as liaison between Site Practice Manager, CBO, and staff.

Skills

Medical office admin

Medical billing

Computer systems

Effective communication

Confidentiality

Time management

Interpersonal skills

Scheduling protocols

Education

High school diploma or equivalent

Associate’s degree preferred

Job description

OurLatham Internal Medicineoffice is hiring a full-time Practice Coordinatorto join their team! This hours are:Monday-Friday, 7:30am-4:30pm.

Responsibilities:

• Coordinate aspects of day-to-day office operations including the coordination of all office tasks and duties, patient registration, telephone reception and triage, appointments, referrals, medical transcription, ordering of supplies, review of purchase orders and invoices, review of packing slips and forwarding of packing slips to purchasing clerk, and maintenance of equipment and instruments.
• Schedule appointments for patients either by phone when they call in or in person after an office visit.
• Maintain scheduling system so records are accurate and complete and can be used to analyze patient/staffing patterns.
• Prepare payroll accurately and in a timely fashion, in accordance with established Community Care procedures.
• Prepare daily deposit and cash reconciliation report.
• Identify issues that affect patient satisfaction and develop an action plan to address and resolve problems to discuss with Supervisor.
• Assist CBO Billing Department with appeals when services are denied by third party payers.
• Coordinate maintenance of medical records, including copying and forwarding of records to other physicians, attorneys and insurance carriers in compliance with applicable sections of the NYS Public Health Law.
• Work with Site Practice Manager and Human Resources on employee relation issues, recruitment, benefits, corrective action and terminations, according to established Community Care procedures, if needed.
• Work closely with Human Resources regarding recruitment, leaves, disabilities, resignations, documentation, etc. according to established procedures.
• Act as the liaison between Site Practice Manager, CBO Management and Staff.
• Meet with Site Practice Manager on a regular basis and keeps him/her informed regarding issues of importance.
• Understand and comply with all Community Care policies and procedures, including those pertaining to patient confidentiality, financial and regulatory compliance.

Compensation: $21.00 - $28.00 per hour

CCP salary ranges are designed to be competitive with room for professional and financial growth. Individual compensation is based on several factors unique to each candidate, such as work experience, qualifications, and skills. Some roles may also be eligible for overtime pay.

CCP's compensation packages go far beyond just salary. The company offers a comprehensive total rewards package that includes medical, dental, vision and life insurances, paid holidays, paid time off, retirement plan, and much more in a business casual environment!

We welcome candidates who will bring diverse intellectual, gender and ethnic perspectives to Community Care Physicians.

Community Care Physicians is an Equal Opportunity Employer.

Location(s)

6 Wellness Way, Latham , New York 12110 , United States

Requirements

• High school diploma or equivalent,Associate’s degree preferred
• Three years of administrative or scheduling experience in a medical office
• Strong knowledge of medical billing and computer systems and applications
• Effective communication skills in answering patient inquiries, whether by telephone or in person; while maintaining high standards for patient service
• Maintain a high level of confidentiality, discretion, professionalism and work well independently
• Solid interpersonal skills to establish/maintain cooperative and productive relationships while providing quality service
• Strong understanding of national, state and local regulations and laws as they pertain to the healthcare industry
• Ability to communicate clearly and concisely in a proactive, persuasive manner
• Strong time management, patient relations, multitasking and telephone etiquette skills
• Knowledge of medical practice protocols related to scheduling appointments

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, or on any other basis prohibited by law. Information on race, gender and national origin will only be used for statistical and recordkeeping purposes, and will not be used in making any employment decisions. All information provided will be kept separate from your expression of interest. Providing this information is strictly voluntary, and you will not be subjected to any adverse action or treatment if you choose not to provide this information. If you do not choose to answer these questions, we ask that you select "Decline to Identify" for each question. Thank you for your voluntary cooperation.