Practice Coordinator

Bloomhospice; Lakewood (CO); On-site; USD 60,000 - 80,000; Full time

Job summary

Join Bloom Healthcare as a Practice Coordinator, where you'll manage a team focused on providing outstanding care to homebound patients. This role requires strong leadership and multitasking skills, plus a college degree. Enjoy comprehensive benefits in a supportive workplace recognized as a 'Top Workplace' for six consecutive years.

Benefits

100% covered employee Health, Dental and Vision insurance

401K

Employer paid Basic Life and AD&D policies

2 weeks PTO & 7 paid holidays

Qualifications

• College degree required.
• Strong leadership, customer service, and computer skills.
• Ability to multitask and strong problem-solving abilities.

Responsibilities

• Manage administrative functions for patient care including scheduling.
• Provide exceptional customer service to a complex, homebound patient population.
• Build trusted relationships with stakeholders and ensure timely patient access.

Skills

Leadership

Problem Solving

Customer Service

Computer Skills

Multitasking

Education

College degree

Tools

EMR software

Job description

Job Title: Practice Coordinator
Location:Bloom Healthcare - 12600 W Colfax Ave Suite B-200, Lakewood, CO 80215

About Bloom:
Bloom Healthcare is a pioneering and employee-owned primary care and hospice practice at the forefront of transforming healthcare delivery for vulnerable patients. We bring high-touch, innovative medicine to those living at home with chronic conditions. Bloom’s model of care is proven to provide exceptional care to the homebound population, and Bloom Healthcare has generated outstanding quality results in CMS Innovation Center models compared to our peers.

At Bloom Healthcare, we believe in creating an environment that fosters growth, collaboration, and a shared sense of purpose. Bloom Healthcare has been voted the "Top Workplace" for six consecutive years. This honor reflects our unwavering commitment to our employees. By nurturing a work culture that puts our team first, we empower them to put our patients first.

By joining the Bloom Healthcare family, you're not only embarking on a rewarding career journey but also becoming a part of a community that genuinely cares about you. We thrive together, supporting one another, and making a significant impact in the lives of our patients. Become a part of our success story and experience firsthand why we're consistently voted the best place to work.

Practice Coordinator Responsibilities:

• Manage the administrative functions for a team of 500-600 patients and 3-5 physicians, nurse practitioners and physician’s assistants
• Ensure the care needs of a complex, homebound patient population are met by providing exceptional customer service, coordinating timely visits, and demonstrate superior communication across care teams
• Build trusted relationships with internal and external stakeholders including physicians, partner community leadership, patients and families, and Bloom senior leadership
• Own team performance measures that translate to exceptional patient outcomes, including provider productivity, patient satisfaction, and timely answering of calls
• Demonstrate superior time management and prioritization skills by balancing competing demands including referrals, visit, records and supply requests
• Ensure patients are seen in a timely fashion as requested by providers, nurses, and incoming requests
• Build efficient provider schedules to ensure all patients are seen within most effective driving route

Other duties:

• Creating provider schedules
• Answering incoming phone calls
• Confirming appointments
• Scheduling urgent appointments
• Processing incoming electronic faxes
• Processing provider requests for patient records
• Ordering DME for patients as requested by providers
• Ordering oxygen for patients as requested by providers
• Sending referrals to specialists, home health or hospice as requested by providers
• Demonstrating superior communication across care team

Practice Coordinator Knowledge/Skills/Abilities:

• College degree required
• Strong leadership skills
• Strong computer skills
• Ability to multi-task at a very high level
• Strong problem-solving abilities
• Excellent phone/customer service skills
• Familiarity with EMR software a plus (eCW preferred)

Practice Coordinator Benefits:

• 100% covered employee Health, Dental and Vision insurance
• 401K
• Employer paid Basic Life and AD&D policies
• 2 weeks PTO & 7 paid holidays

Bloom Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

The salary for this position is competitive and commensurate with experience. The pay range for this role in the state of Colorado typically falls between $25.00 - $27.00 per hourand other benefits. Actual compensation may vary based on factors such as qualifications, experience, and location within the state.