Practice Lead Children's Medical Group Fairlawn/Hudson

University Hospitals; Fairlawn (OH); On-site; USD 55,000 - 75,000; Full time

Job summary

A leading healthcare organization is seeking a Practice Lead for their Children's Medical Group in Fairlawn and Hudson. This role involves overseeing office operations, training staff, managing patient interactions, and ensuring compliance with all healthcare regulations. Ideal candidates have strong communication skills and a background in healthcare operations management.

Qualifications

• 3+ years of experience in related area preferred.
• Excellent interpersonal and communication skills are essential.
• Ability to prioritize and delegate tasks effectively.

Responsibilities

• Oversees daily office operations and ensures policy compliance.
• Trains and coaches staff to maximize patient throughput.
• Handles third-party billing issues and delegations to billing staff.

Skills

Interpersonal skills

Communication skills

Delegation

Computer literacy

Medical terminology

Knowledge of reimbursement requirements

CPT coding

ICD-10 coding

Education

High School Equivalent / GED

Job description

Job Description - Practice Lead Children's Medical Group Fairlawn/Hudson (250005TM)

Practice Lead Children's Medical Group Fairlawn/Hudson - ( 250005TM )

What You Will Do

• Oversees daily functioning of all operational systems in office. Ensures implementation of business policies and procedures for the daily operations of the office.
• Sets daily operational/patient priorities, evaluates daily work flow and assigns work. Ensures that duties are carried out according to UHMSO policy and procedures. Submits vacation requests for approval to Supervisor or Administrator. Notifies the Supervisor or Administrator of coverage requirements and escalates overtime needs to Supervisor or Administrator. Validates employee schedule time worked in Kronos.
• Orients and trains new and current staff on office protocols and job responsibilities. Coaches staff to maximize patient throughput. Maintains documentation related to employee performance and communicates performance related issues to Supervisor/Administrator. Provides performance feedback of staff to Supervisor/Administrator for annual review.
• Promotes, builds and ensures positive customer relationships at all levels within the practice. Troubleshoots and resolves issues. Updates supervisor/administrator of significant activities.
• Assesses and resolves all third party payors and patient billing issues using appropriate resources within the UHMSO. Delegates and prioritizes daily work activities of the billing staff.
• In collaboration with providers’ orders medical and office supplies based on business needs. Tracks, collects, and maintains data to maximize business efficiency.

Additional Responsibilities

• Performs other duties as assigned.
• Complies with all policies and standards.
• For specific duties and responsibilities, refer to documentation provided by the department during orientation.
• Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.

Education

• High School Equivalent / GED (Required)

Work Experience

• 3+ years experience in related area of responsibility (Preferred)

Knowledge, Skills, & Abilities

• Must have excellent interpersonal and communication skills; (Required proficiency)
• Relate effectively with a wide variety of people; (Required proficiency)
• Able to prioritize, delegate and follow-up; (Required proficiency)
• Computer literate with word processing and spreadsheet knowledge; (Required proficiency)
• Prefer medical terminology; (Required proficiency)
• An understanding of third party reimbursement requirements; (Required proficiency)
• And CPT and ICD-10 coding. (Required proficiency)

Physical Demands

• Standing Occasionally
• Walking Occasionally
• Sitting Constantly
• Lifting Rarely up to 20 lbs
• Carrying Rarely up to 20 lbs
• Pushing Rarely up to 20 lbs
• Pulling Rarely up to 20 lbs
• Climbing Rarely up to 20 lbs
• Balancing Rarely
• Stooping Rarely
• Kneeling Rarely
• Crouching Rarely
• Crawling Rarely
• Reaching Rarely
• Handling Occasionally
• Grasping Occasionally
• Feeling Rarely
• Talking Constantly
• Hearing Constantly
• Repetitive Motions Frequently
• Eye/Hand/Foot Coordination Frequently

Travel Requirements

• 10%