Practice Coordinator

Bloom Healthcare; Lakewood (CO); On-site; USD 52,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401K

Life and AD&D insurance

Paid holidays

Paid time off

Job summary

Bloom Healthcare in Lakewood, CO is seeking a Practice Coordinator to manage administrative functions for a patient panel and care teams. You will schedule, coordinate visits, and communicate with physicians and staff to ensure timely referrals and records.

You will also build strong relationships with clinicians, leadership, patients and families, while driving performance metrics for productivity and patient satisfaction in a home-based care model.

Qualifications

• College degree required.
• Strong leadership skills.
• Strong computer skills.
• Ability to multi-task at a very high level.
• Strong problem-solving abilities.
• Excellent phone/customer service skills.
• Familiarity with EMR software a plus (eCW preferred).

Responsibilities

• Manage the administrative functions for a team of 500-600 patients and 3-5 physicians, nurse practitioners and physician’s assistants.
• Coordinate timely visits and demonstrate superior communication across care teams to meet homebound patient needs.
• Build trusted relationships with physicians, partner community leadership, patients and families, and Bloom senior leadership.
• Own team performance measures translating to provider productivity, patient satisfaction, and timely call answering.
• Balance competing demands including referrals, visits, records and supply requests with strong time management.
• Ensure patients are seen in a timely fashion as requested by providers and staff.
• Create efficient provider schedules to maximize driving route efficiency.
• Answer incoming phone calls and schedule appointments, including urgent slots.
• Process incoming faxes and provider requests for patient records.
• Order DME and oxygen as requested by providers.
• Send referrals to specialists, home health or hospice as requested by providers.
• Demonstrate superior communication across the care team.

Skills

Leadership

Computer skills

Multi-tasking

Problem-solving

Phone/customer service

EMR familiarity (eCW)

Education

College degree

Job description

Job Title: Practice Coordinator
Location: Bloom Healthcare - 12600 W Colfax Ave Suite B-200, Lakewood, CO 80215

About Bloom

Bloom Healthcare is a pioneering and employee-owned primary care and hospice practice at the forefront of transforming healthcare delivery for vulnerable patients. We bring high-touch, innovative medicine to those living at home with chronic conditions. Bloom’s model of care is proven to provide exceptional care to the homebound population, and Bloom Healthcare has generated outstanding quality results in CMS Innovation Center models compared to our peers.

At Bloom Healthcare, we believe in creating an environment that fosters growth, collaboration, and a shared sense of purpose. Bloom Healthcare has been voted the "Top Workplace" for seven consecutive years. This honor reflects our unwavering commitment to our employees. By nurturing a work culture that puts our team first, we empower them to put our patients first.

By joining the Bloom Healthcare family, you're not only embarking on a rewarding career journey but also becoming a part of a community that genuinely cares about you. We thrive together, supporting one another, and making a significant impact in the lives of our patients. Become a part of our success story and experience firsthand why we're consistently voted the best place to work.

Practice Coordinator Responsibilities

• Manage the administrative functions for a team of 500-600 patients and 3-5 physicians, nurse practitioners and physician’s assistants
• Ensure the care needs of a complex, homebound patient population are met by providing exceptional customer service, coordinating timely visits, and demonstrate superior communication across care teams
• Build trusted relationships with internal and external stakeholders including physicians, partner community leadership, patients and families, and Bloom senior leadership
• Own team performance measures that translate to exceptional patient outcomes, including provider productivity, patient satisfaction, and timely answering of calls
• Demonstrate superior time management and prioritization skills by balancing competing demands including referrals, visit, records and supply requests
• Ensure patients are seen in a timely fashion as requested by providers, nurses, and incoming requests
• Build efficient provider schedules to ensure all patients are seen within most effective driving route

Other Duties

• Creating provider schedules
• Answering incoming phone calls
• Confirming appointments
• Scheduling urgent appointments
• Processing incoming electronic faxes
• Processing provider requests for patient records
• Ordering DME for patients as requested by providers
• Ordering oxygen for patients as requested by providers
• Sending referrals to specialists, home health or hospice as requested by providers
• Demonstrating superior communication across care team

Practice Coordinator Knowledge/Skills/Abilities

• College degree required
• Strong leadership skills
• Strong computer skills
• Ability to multi-task at a very high level
• Strong problem-solving abilities
• Excellent phone/customer service skills
• Familiarity with EMR software a plus (eCW preferred)

Practice Coordinator Benefits

• 100% covered employee Health, Dental and Vision insurance
• 401K
• Employer paid Basic Life and AD&D policies
• 2 weeks PTO & 7 paid holidays

Bloom Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

The salary for this position is competitive and commensurate with experience. The pay range for this role in the state of Colorado typically falls between $25.00 - $27.00 per hour and other benefits. Actual compensation may vary based on factors such as qualifications, experience, and location within the state.