Practice Coordinator

Rochester Regional Health; City of Rochester (NY); On-site; USD 26,000 - 34,000; Full time

Job summary

Rochester Regional Health is seeking a Practice Coordinator for Penn Yan to oversee daily business office functions for non-provider staff in collaboration with the site manager. This role ensures accurate scheduling, timekeeping, billing processes, and front-line operational support.

Key duties include coordinating monthly reporting with the Manager, supervising onboarding and performance appraisals, maintaining staffing schedules, and ensuring regulatory and payer compliance.

Qualifications

• Two years of medical office experience with computer systems.
• AS: Nursing (Required).
• Strong organizational, communication, and customer-focused skills.

Responsibilities

• Works collaboratively with Manager to ensure monthly/quarterly reporting.
• Oversees onboarding/precepting and supports annual performance appraisals for non-provider staff.
• Maintains staff schedules and covers absences with temps or per diem as needed.
• Supports timely submission of departmental time sheets and payroll activities.
• Attends meetings and disseminates information to office staff.
• Oversees departmental office supplies within budget.
• Performs medical secretary functions when necessary and leads in the manager's absence.
• Assists with telephones, appointment scheduling and filing.
• Maintains knowledge of regulatory and third-party payor requirements.

Skills

Supervisory experience

Organizational skills

Communication skills

Customer-focused

Medical office experience

Education

AS: Nursing

Tools

Microsoft Word

Microsoft Excel

Windows environment

Job description

Job Title

Practice Coordinator

Department

Penn Yan

Location

Finger Lakes Medical Associates – Penn Yan Family Medicine & Geneva Destination Campus

Hours Per Week

Full-time

Schedule

Monday-Friday 8a-4:30p

Summary

Responsible for performing and/or supervising the daily business office functions and operations of non-provider staff in conjunction with the manager.

Key Responsibilities

• Works collaboratively with Manager to ensure monthly/quarterly reporting.


• May be responsible for departmental orientation/precepting oversight for new non-provider staff and may assist the manager with preparations for the ongoing and annual performance appraisals of the non-provider staff. Ensures that the annual mandatory in-services are completed by all staff.


• Maintains/assists office staffing schedules and provides a procedure for covering absences, including floating of internal staff, usage of per diem and/or temps, and sharing staff between offices.


• Provides support to the Manager for accurate completion and timely submission of departmental time sheets/payroll activities.


• Attends and/or participates in documented monthly meetings; including developing an agenda for staff meetings and disseminating information to office staff.


• Assists with oversight of departmental office supplies within budget.


• Performs all functions of medical secretary when necessary. Assumes leadership role in the practice manager's absence.


• Assists with telephones, appointment scheduling and filing.


• Assists with maintaining petty cash fund and change fund.


• Maintains up-to-date knowledge of, and ensures compliance with, all internal and external regulatory and third-party payor requirements, policies and procedures, if applicable.


• Reviews/Inputs data of all office charges, including ICD9-CM diagnosis coding of encounter forms where applicable.


• For Unity Dental Groups ONLY: Performs all functions of a dental secretary and dental assistant when necessary.

Preferred Qualifications

• AAS preferred.


• Previous supervisory/leadership experience preferred.


• Computer experience needed with Word and Excel.


• Excellent organizational, communication, and customer-focused skills needed.


• Must have excellent keyboard skills and be familiar with the Windows environment.

Required Qualifications

• Two years of medical office experience with computer systems.

Required Licensure / Certification Skills

• None

Rochester Regional Health System is an Equal Opportunity / Affirmative Action Employer. Minority/Female/Disability/Veteran.

Education

AS: Nursing (Required)

Licenses / Certifications

BLS - Basic Life Support - American Heart Association (AHA), RN - Registered Nurse - New York State Education Department (NYSED)

Physical Requirements

S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements. Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

Pay Range

$19.00 - $25.00

City

Penn Yan

Postal Code

14527

The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.