Practice Coodinator

Unity-Hospital-of-Rochester; Town of Greece (NY); On-site; USD 26,000 - 34,000; Full time

Job summary

Rochester Regional Health System seeks a Practice Coordinator for the Hemodialysis department, located at the Dialysis Center – Park Ridge, with coverage for Chili, St. Mary’s & Spencerport units. Full-time role (Mon–Fri, 8:00 am–4:30 pm).

Responsibilities include supervising non-provider staff, coordinating time sheets and payroll, and ensuring regulatory compliance while supporting the manager with monthly reporting and staff development.

Qualifications

• Two years of medical office experience.
• Excellent keyboard skills and familiarity with Windows environment.
• Word and Excel proficiency required.

Responsibilities

• Oversee daily business office functions for non-provider staff.
• Collaborate with Manager on monthly/quarterly reporting.
• Maintain staff scheduling and coverage plans across offices.

Skills

Organizational skills

Communication skills

Customer-focused

Keyboard skills

Education

AS degree (Required)

Tools

Word

Excel

Job description

Job Title: Practice Coordinator Department: Hemodialysis Location: Dialysis Center – Park Ridge, also may cover Chili, St. Mary's & Spencerport Units Hours Per Week: Full-time Schedule: Monday-Friday 8a-4:30p

Summary

Responsible for performing and/or supervising the daily business office functions and operations of non-provider staff in conjunction with the manager.

Key Responsibilities

• Works collaboratively with the Manager to ensure monthly/quarterly reporting.
• May be responsible for departmental orientation/precepting oversight for new non-provider staff and may assist the manager with preparations for the ongoing and annual performance appraisals of the non-provider staff.
• Ensures that all staff complete the annual mandatory in-services.
• Maintains/assists office staffing schedules and provides a procedure for covering absences, including floating of internal staff, usage of per diem and/or temps, and sharing staff between offices.
• Provide support to the Manager for accurate completion and timely submission of departmental time sheets/payroll activities.
• Attends and/or participates in documented monthly meetings, including developing an agenda for staff meetings and disseminating information to office staff.
• Assists with oversight of departmental office supplies within budget.
• Performs all functions of a medical secretary when necessary.
• Assumes a leadership role in the practice manager's absence.
• Assists with telephones, appointment scheduling, and filing.
• Assists with maintaining the petty cash fund and change fund.
• Maintains up-to-date knowledge of, and ensures compliance with, all internal and external regulator and third-party payer requirements, policies and procedures, if applicable.
• Reviews/Inputs data of all office charges, including ICD9-CM diagnosis coding of encounter forms where applicable.

Preferred Qualifications

• AAS preferred.
• Previous supervisory/leadership experience preferred.
• Excellent organizational, communication, and customer-focused skills are needed.
• Must have excellent keyboard skills and be familiar with the Windows environment.

Required Qualifications

• Two years of medical office experience with computer systems.
• Computer experience with Word and Excel required.

Required Licensure / Certification Skills

• None.

Rochester Regional Health System is an Equal Opportunity / Affittive Action Employer. Minority/Female/Disability/Veteran.

EDUCATION

AS (Required)

PHYSICAL REQUIREMENTS

Sedentary - Sedentary roles are primarily office-based and require prolonged sitting (67–100% of the workday) with minimal physical effort and lifting limited to under 10 lbs. Fine motor skills are necessary for computer work, writing, and telephone use, supported by clear visual and auditory ability. Cognitive and emotional demands are high due to extended concentration, frequent interruptions, independent decision-making, and information processing. Although physical exposure is low, administrative areas within healthcare environments may occasionally involve contact with infectious agents. Some roles may require flexible hours, TB screening, or a valid driver’s license. For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements. Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

PAY RANGE

PAY RANGE: $19.00 - $25.00 CITY: Rochester POSTAL CODE: 14626 The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.

Rochester Regional Health is an integrated health services organization serving the people of Western New York, the Finger Lakes, St. Lawrence County, and beyond. The system includes nine hospitals; primary and specialty practices, rehabilitation centers, ambulatory campuses and immediate care facilities; innovative senior services, facilities and independent housing; a wide range of behavioral health services; and Rochester Regional Health Laboratories and ACM Global Laboratories, a global leader in patient and clinical trials. It’s vision is to lead the evolution of healthcare to enable every member of the communities it serves to enjoy a better, healthier life.