Practice Coordinator

100 Albany Med Health System; City of Albany (NY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Excellent health care coverage with no copay

Support programs for emotional, physical, and mental well-being

Job summary

100 Albany Med Health System in Albany, New York is seeking an Administrative Manager to oversee day-to-day operations within the division. The ideal candidate will manage staff supervision, coordinate programs and special events while ensuring compliance with organizational standards.

Key qualifications include an Associate’s Degree, supervision experience in a medical practice, and strong financial and interpersonal skills. Benefits include excellent health care coverage and additional support programs for employee well-being.

Qualifications

• 1–3 years of supervision and management experience in a medical practice.
• Ability to perform each essential duty satisfactorily.
• Computer literate in word processing and spreadsheet programs.
• Understanding of HIPAA and relevant statutes.

Responsibilities

• Oversee day-to-day administrative management within the division.
• Supervise all administrative support staff and manage the hiring process.
• Manage division operating expenses and track patient satisfaction.
• Ensure compliance with organizational standards and submit payroll.

Skills

Financial skills

Analytical skills

Communication skills

Personnel skills

Interpersonal skills

Education

Associate’s Degree

Bachelor’s Degree

Job description

Responsibilities

• Day‑to‑day administrative management within the division.
• Staff supervision, planning, cost‑center management, and program and special‑event coordination.
• Collaborate with the Practice Administrator, Practice Manager, and Department/Division heads to maintain an efficient, cohesive, and productive work team.
• Ensure compliance with organizational standards and submit payroll.
• Use problem‑solving skills in the day‑to‑day management of activity in the division.
• Supervise all administrative support staff, ensure their competency, resolve conflicts, and comply with employment policies.
• Communicate with staff, manage the hiring process, provide employee development and recognition, orient new hires, and maintain employee files.
• Manage division operating expenses, including check requests, green requisitions, travel reimbursements, entering requests into the expense database, obtaining necessary signatures, tracking physician CME expenditures, and participating in monthly P&L reviews.
• Reconcile physician schedules on a monthly, weekly, and daily basis; manage off‑site time, fill available slots, and maintain schedule templates.
• Oversee the billing process: ensure all necessary billing information is obtained, work the open encounter report, generate MCPG reports, and complete billing follow‑up as requested.
• Track patient satisfaction by reviewing NRC data, ensuring quick patient throughput, and monitoring appointment availability and patient access.
• Support physician initiatives such as meaningful use and physician onboarding.

Qualifications

• Associate’s Degree required; Bachelor’s Degree preferred.
• 1–3 years of supervision and management experience in a medical practice.
• Ability to perform each essential duty satisfactorily.
• Proficiency in financial, analytical, communication, and personnel skills.
• Computer literate in word processing and spreadsheet programs.
• Strong interpersonal skills to foster a cohesive team.
• Equivalent combination of relevant education and experience may be substituted.
• Understanding of HIPAA and federal and New York State statutes; must adhere to a need‑to‑know policy and protect sensitive information.

Benefits

• Excellent health‑care coverage with no copay at Albany Medical Center providers.
• A wide array of services and programs to support emotional, physical, and mental well‑being.

Albany Med Health System is an equal opportunity employer.