Practice Coordinator

Albany Medical Center; City of Albany (NY); On-site; USD 54,690 - 82,035; Full time

Job summary

Albany Medical Center is seeking an individual for the HBD - Medicine Endocrinology unit. The candidate will manage various administrative functions including budget and schedule management, while ensuring compliance with organizational standards.

Applicants should have an Associate's degree (Bachelor's preferred) and 1-3 years of supervisory experience in a medical practice. Strong interpersonal and communication skills are necessary for this role, along with financial and analytical abilities.

This position offers an opportunity to contribute to patient satisfaction and physician initiatives within a respected healthcare system.

Qualifications

• 1-3 years in supervision and management of a medical practice.
• Financial, analytical, communication, and personnel skills required.
• Computer literate in word processing and spreadsheet programs.

Responsibilities

• Administer compliance with organizational standards and payroll.
• Supervise administrative support staff and engage in conflict resolution.
• Manage division operating budget and expenses.
• Reconcile physician schedules and track availability.
• Ensure all necessary billing information is obtained and reviewed.

Skills

Supervision and management

Financial skills

Analytical skills

Communication skills

Personnel skills

Computer literacy

Interpersonal skills

Education

Associate's Degree

Bachelor's Degree

Job description

Department/Unit: HBD - Medicine Endocrinology

Work Shift: Day (United States of America)

Salary Range: $54,690.00 - $82,035.00

Essential Duties And Responsibilities

• Administrative Responsibilities: Compliance with organizational standards, submission of payroll, and problem-solving in the day-to-day management of activity in the Division
• Human Resource Responsibilities: Direct supervision of all administrative support staff, ensures staff competency, engages in conflict resolution when necessary, complies with center-wide employment policies, communicates with staff, participates in hiring processes, supports employee development & recognition (orientation, training sign-up, maintenance of employee files)
• Budget Management: Manages division operating expenses in accordance with the annual budget, processes check requests and travel reimbursements per center-wide policies, enters check requests into the expense database, obtains signatures per Authority to Act, tracks physician CME expenditures, and participates in monthly P&L review
• Schedule Management: Monthly, weekly, and daily reconciliation of physician schedules, tracks physician off-site time, fills available slots, and manages templates
• Billing Process: Ensures all necessary billing information is obtained, reviews open encounter reports and MCPG reports, and completes billing follow-up as requested
• Patient Satisfaction: Reviews NRC data, ensures quick patient throughput, and tracks appointment availability and patient access
• Physician Initiatives: Meaningful Use and physician onboarding

Qualifications

• Associate\'s Degree - required
• Bachelor\'s Degree - preferred
• 1-3 years in supervision and management of a medical practice - required
• To perform this job successfully, the individual must be able to perform each essential duty satisfactorily.
• The requirements are representative of the knowledge, skills, and/or ability required.
• The skills necessary include financial, analytical, communication and personnel skills.
• Computer literate in word processing and spreadsheet programs.
• Interpersonal skills are necessary to form a cohesive team.

Equivalent combination of relevant education and experience may be substituted as appropriate.

Albany Med Health System is an equal opportunity employer.

This role may require access to information considered sensitive to Albany Med Health System, its patients, affiliates, and partners, including HIPAA protected health information and other information regulated by federal and New York State statutes. Workforce members are expected to ensure that access to information is based on a “need to know” basis and is the minimum necessary to perform duties. Reasonable efforts, consistent with Albany Med Health System policies and standards, shall be made to protect information from unauthorized access and modification.