Practice-Based Clinical Operations Manager

AdventHealth; Palm Coast (FL); On-site; USD 55,000 - 103,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off

403B Retirement Plan

Parental Leave

Career Development

Well-being Resources

Mental Health Resources

Pet Benefits

Job summary

AdventHealth Palm Coast is actively seeking an experienced healthcare operations manager to recruit, train, and evaluate staff while ensuring compliant, high-quality patient care. This role blends people leadership with financial oversight to support day-to-day center performance.

You will oversee staffing, budgeting, regulatory adherence, and patient experience initiatives, coordinating across departments to maintain safe, efficient operations and strong community health outcomes.

Qualifications

• High School Grad or Equiv [Required]
• 1+ related work experience [Required]
• Relevant AdventHealth experience [Preferred]
• Medical office management experience [Preferred]

Responsibilities

• Recruits, staffs, orients, trains, disciplines, and evaluates personnel in accordance with personnel policy and employee relations laws.
• Manages fiscal operations including budget development, cost management, revenue generation, accounts payable, and daily financial practices.
• Reviews employee time and attendance; monitors staffing, turnover, overtime, and absenteeism.
• Rounds with team members and patients to ensure patient experience standards are upheld.
• Maintains safe and efficient center operations.
• Manages center activities to meet all regulatory licensure and accrediting regulations and maintaining a Quality Assurance Program.
• Investigates and responds to complaints, taking corrective action and involving appropriate parties as necessary.
• Communicates with key corporate clients to monitor customer satisfaction, attends networking events, and identifies business opportunities.
• Manages Accounts Receivable, updating staff on changes, monitoring claims, responding to correspondence, and ensuring timely report submissions.
• Submits required reports, identifies needs and opportunities, makes recommendations for change, and implements problem-solving mechanisms.
• Performs front desk duties, drug screens, and clinical support duties, ensuring smooth operation and reducing overtime expenses.
• Manages additional service lines including eCare, Employer Care, Kid’s Urgent Care, and/or Primary Care.
• Performs other duties as assigned.

Skills

Nursing knowledge

Radiographic procedures

POC lab testing

Critical thinking

English communication

Basic math

Excel/Word/Outlook

Office software

Organizational skills

Team collaboration

Education

High School Diploma

Tools

Excel

Word

Outlook

Job description

AdventHealth Palm Coast is actively seeking an experienced healthcare operations manager to recruit, train, and evaluate staff while ensuring compliant, high-quality patient care. This role blends people leadership with financial oversight to support day-to-day center performance.

You will oversee staffing, budgeting, regulatory adherence, and patient experience initiatives, coordinating across departments to maintain safe, efficient operations and strong community health outcomes.