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61st Street Service Corporation is seeking a Practice Associate III to support ColumbiaDoctors’ scheduling and administrative operations. The role emphasizes accurate EPIC scheduling, patient interaction, and coordination of authorizations and referrals.
The incumbent will help maintain a high level of patient experience and work closely with physicians and office staff in a fast-paced, service-oriented environment.
Top Healthcare Provider Network The 61st Street Service Corporation provides administrative and clinical support staff for ColumbiaDoctors This position will support ColumbiaDoctors one of the largest multi specialty practices in the Northeast ColumbiaDoctors practices comprise an experienced group of more than 2800 physicians surgeons dentists and nurses offering more than 240 specialties and subspecialties Opportunity to grow as part of the Practice Associate Career Ladder
The Practice Associate III Department of Surgery is an experienced professional with comprehensive knowledge of scheduling processes and practice operations support The Practice Associate III is part of a team that delivers an exceptional patient experience that contributes to positive health outcomes for patients and a work culture of Service Oriented Trust Empathy Safety Inclusion and Communication
Greet patients and visitors and answer patient telephone callsReview the daily and weekly schedule frequently to ensure the accuracy of the visit provider appointment duration patient insurance participation status with the visit provider visit reason and visit typeOrganize surgical andor procedure requests and schedule in EPIC Obtain all required authorizations coordinateschedule diagnostic testing as ordered by physicians and obtain all necessary documentation and all related tasksObtain all required registration and intake information from patients necessary for an efficient check in process; verify andor update any new insurance eligibility benefits or other information prior to the start of the patient appointment in the electronic health record EHR; accurately indicate arrivals cancellations and no shows in the EHRSchedule post operative and other follow up appointments and other related tests as requested Respond to financial information inquiries such as explanation of charges out of network benefits out of pocket expenses and related activities Obtain prior authorizations and referrals for follow up care as needed by the insurance planProvide general administrative support to physicians and SupervisorManagerMay support SupervisorManager with special projects or initiatives as neededProvide cross coverage as directed by SupervisorManagerAssist with training and onboarding of new staff as directedPerform other related duties as assigned
2813 3516 Note Our salary offers will fall within these ranges based on a variety of factors including but not limited to experience skill set training and education 61st Street Service Corporation At 61st Street Service Corporation we are committed to providing our client with excellent customer service while maintaining a productive environment for all employees The Service Corporation offers a competitive comprehensive Benefit package to eligible employees; including Healthcare and various other benefits including Paid Time off to promote a healthy lifestyle We are an equal employment opportunity employer and we adhere to all requirements of all applicable federal state and local civil rights laws