Practice Administrator - VMAC

Alpine Physician Partners Colorado; McAllen (TX); On-site; USD 75,000 - 105,000; Full time

Job summary

Alpine Physician Partners Colorado seeks a Practice Administrator to oversee daily operations of one or more medical clinics, coordinating front and back-office activities with the lead physician to meet clinical quality, growth, and financial goals while maintaining strong patient and staff engagement.

You will manage budgeting, staffing, billing, compliance, and communications, partnering with HR to recruit and develop talent, and ensuring safety, OSHA adherence, and high service standards

Qualifications

• Bachelor's degree preferred; HS diploma required.
• Experience leading cultural change in healthcare.
• Strong teamwork and collaboration.
• Proficient in Microsoft Office and Excel.

Responsibilities

• Oversee front and back-office administration including staffing, scheduling, reception, billing, and procurement.
• Monitor financial reporting to identify cost trends and budget variances with regional partners.
• Collaborate with lead physician on P&L performance and growth objectives.
• Ensure clinic compliance with legal and regulatory requirements; implement changes as needed.
• Drive performance improvements across KPIs and maintain OSHA-compliant operations.
• Promote patient satisfaction and associate engagement across clinics.

Skills

Leadership

Collaboration

Communication

Teamwork

Excel

Microsoft Office

Office management

Computer literacy

Education

Bachelor's degree preferred

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

We're committed to bringing passion and customer focus to the business.

Job Description:

The Practice Administrator is responsible for overseeing day-to-day operations of one or multiple medical clinics including front office and back-office administration. The Practice Administrator works closely with the lead physician (operational and clinical dyad) to ensure that clinical quality, growth, and financial objectives of the clinic are achieved while maintaining excellent patient and employee engagement.

ESSENTIAL FUNCTIONS:

• Directly accountable for front office and back-office administration including but not limited to hiring, scheduling, reception, billing, scheduling and procurement of essential equipment and supplies.
• Reviews and analyzes financial reporting data to identify trends in operating costs and budget variances. Partners with the Regional Operations Director to address and implement action plans targeting continuous improvement.
• Together with the lead physician, the Practice Administrator is accountable for the Profit & Loss performance of each medical clinic within the area of responsibility.
• Contributes to efficient and cost-effective operation of the clinic by monitoring and planning for budgets and expenses.
• Promotes medical staff compliance with legal and regulatory requirements by continuously monitoring clinic operations and effectively initiating change when needed.
• Initiates practices to improve performance across all key performance indicators.
• Responsible for ensuring the clinic is safe, secure, maintained and properly sanitized, adhering to highest standards and OSHA protocols.
• Accountable for adherence and enforcement of Alpine Human Resources policies and procedures.
• Address issues raised by providers, employees, and patients and seek out appropriate Colorado Physician Partners or Alpine leaders to resolve issues.
• Responsible for patient satisfaction and associate engagement clinic results.
• Demonstrates direct, open lines of communications throughout the organization.
• Maintains a high level of visibility in the clinic and actively promotes and supports programs and events that build knowledge, skill development and joy.
• Collaborate with Human Resources on "people" processes related to recruiting, onboarding, performance management, staffing requirements and performance improvement as needed.
• Develops & maintains working knowledge of all functions within the Colorado Region.
• Compliance with all federal, state, and local laws and regulations.

EDUCATION AND EXPERIENCE

• High School Diploma/GED required, Bachelor's degree from a four-year college or university is preferred.
• Experience leading cultural change and significant performance improvement efforts within a health care environment.
• Ability to demonstrate teamwork and collaboration to foster a healthy work culture.
• Ability to provide high quality service to patients, customers, and team members.
• Working knowledge of Microsoft Office applications, including Excel.
• Knowledge of office management techniques and practices.
• Computer literacy.

KNOWLEDGE, SKILLS, ABILITIES:

• Leadership style that emphasizes the value of collaboration, communication, service, transparency, and teamwork.
• Results-oriented and persistent in achieving success with an inspiring vision of the future.
• A highly personable, approachable leader who can promote and maintain the momentum and enthusiasm to drive quality, performance, and service excellence. It will be critical that they have experience and a high degree of comfort working within a highly matrixed environment.
• Ability to analyze strengths and areas of opportunity and lead cogent planning with both individuals and groups in developing and implementing successful outcomes.
• An inclusive leader with outstanding interpersonal skills, who empowers, motivates, and challenges staff, while also holding them accountable. A team player who has an open and non-competitive leadership style that promotes partnerships and builds trust and strong relationships.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!