Practice Administrator—Primary Care & Residency Clinic

ThedaCare; Appleton, Oshkosh, Neenah (WI, WI, WI); On-site; USD 80,000 - 110,000; Full time

Job summary

A healthcare organization is seeking a Practice Administrator for their Primary Care division. This role involves providing strategic direction, operational leadership, and managing clinic teams to ensure exceptional patient care. The ideal candidate will focus on developing performance metrics and working collaboratively to achieve clinical goals. Responsibilities include oversights in recruitment, onboarding, program compliance, and wellness initiatives. If you have strong leadership skills and a passion for improving patient outcomes, we encourage you to apply.

Qualifications

• Experience in operational leadership within healthcare settings.
• Skills in team management and development.
• Ability to develop and track performance metrics.

Responsibilities

• Provide strategic direction and operational leadership.
• Manage clinic leadership teams and ensure excellence in patient care.
• Develop and implement policies for Residency Programs.

Skills

Operational leadership

Team management

Performance metrics development

Process improvement

Collaboration

Job description

The Practice Administrator, Primary Care provides strategic direction and operational leadership in collaboration with the physician leaders of stand-alone or multi-faceted clinics or multiple satellite clinics of physician practices. Develops and manages the clinic leadership team to ensure that team members are qualified to provide excellent patient care. Identifies, develops, and supports performance metrics that align with division and ThedaCare strategies and goals. Works collaboratively with leaders to develop department/division initiatives and policies and procedures that focus on employee engagement, meeting financial/business performance objectives, process improvement initiatives, patient satisfaction, quality, and workplace safety. Works closely with division leaders, clinic leaders, and team members to adjust methods and approaches to achieve targets and improve outcomes.

• Oversees program coordination and logistics by Managing resident/faculty schedules, rotation logistics, orientation, and meeting coordination, ensuring smooth daily workflows.
• Aides in recruitment and onboarding of both Residence and Faculty by participating in interviews and evaluations.
• Maintains resident records, duty hours, procedure logs, generates reports, and manages program evaluation systems.
• Coordinates evaluations, manages wellness activities, assists with career development, and provides support.
• Develops and implements Residency Program policies, ensuring compliance with regulatory guidelines