Practice Administrator - Austin

tadsl; Bee Cave (TX); On-site; USD 60,174,000 - 77,366,000; Full time

Benefits offered by this job

Merit-based bonus

Job summary

The Airway Dentists in Bee Cave, TX, is hiring a full-time Practice Administrator to oversee non-clinical operations, daily office flow, and patient communications.

You will present treatment plans, verify insurance, arrange financing, and process payments, while coordinating with the clinical team. This role offers growth as our expanding practices open more offices and opportunities.

Qualifications

• Friendly and energetic with a passion for order.
• Experience coordinating patient flow and non-clinical operations.

Responsibilities

• Manage daily office operations including scheduling and patient flow.
• Communicate with patients via phone, text, email, and in-person.
• Present treatment plans.
• Optimize schedule.
• Verify insurance, arrange financing, and process payment.
• Follow up with patients.
• Relay patient concerns to the clinical team.
• Represent the office at events and meetings.
• Collaborate with central team via Slack.

Skills

Customer service

Scheduling

Communication

Team coordination

Tools

Slack

Job description

The Airway Dentists - Bee Cave

Position: Practice Administrator

Who we are:

The Airway Dentists’ mission is to provide exceptional dental care and rid the world of sleep disordered breathing. With offices in Atascocita, Austin, Cypress, Friendswood, and Sugar Land (and more to come), we provide orthodontic, sleep apnea, and general dentistry services. Our clinical team is led by our co-founders, Dr. Kyle Hale, Dr. Kalli Hale, and Dr. Matt Hicks. We are hiring a full-time Practice Administrator to join us in redefining the standard of care in dentistry.

The ideal candidate:

Loves being both the face and the air traffic controller of the office. You are friendly and energetic with a passion for order. You take enormous satisfaction from being part of a team that saves patients’ lives every day.

The opportunity:

• Full-time, paid Patient Care Coordinator managing the office’s non-clinical operations
• Competitive compensation $21-27/hr depending on experience
• Eligible for merit-based bonus
• Extensive personal and professional growth opportunities in our expanding practices

The role:

• Manage daily office operations including scheduling and patient flow
• Communicate with patients via phone, text, email, and in-person
• Present treatment plans
• Optimize schedule
• Verify insurance, arrange financing, and process payment
• Follow up with patients
• Relay patient concerns to the clinical team
• Represent the office at patient education dinners, community events, and meetings with allied health professionals, etc.
• Interact with the central team and other Patient Care Coordinators in person and over Slack