Practice Administrator

Curalta Foot & Ankle; Hauppauge (NY); On-site; USD 33,062 - 37,195; Full time

Benefits offered by this job

Equity in Curalta

Bonus potential up to 20% of base pay

Job summary

Curalta Foot + Ankle, LLC, a fast-growing podiatry practice in Hauppauge, NY, seeks a full-time Practice Administrator to lead office operations and support clinicians. You will manage front desk tasks, verify insurance, scheduling, patient flow, and billing discussions while maintaining outstanding patient service and OSHA/HIPAA compliance.

The role offers equity in the practice and bonus potential up to 20% of base pay, with a collaborative team environment and opportunities for training and

Qualifications

• HS Diploma/GED equivalent required.
• 4+ years’ experience in medical reception preferred.

Responsibilities

• Lead office staff and foster a positive work environment.
• Manage front desk operations including check-in/check-out and appointments.
• Oversee insurance verification and authorizations; explain balances to patients.

Skills

Multi-tasking

Time management

Customer service

Communication

Detail-oriented

Team player

Education

HS Diploma/GED

4+ years medical reception

Tools

EMR system

Job description

Curalta Foot + Ankle, LLC is a fast‑growing Podiatry practice that values an Above & Beyond approach to patient service. We are seeking a team player who will make a positive impact in patients' lives through providing excellent customer service while administrating the office and assisting the doctor(s) to provide clinical care.

Position Eligibility

• Equity in Curalta
• Bonus potential up to 20% of base pay

Full Time Practice Administrator – Hauppauge, NY

Leadership & Management

• Provide leadership to the office staff, fostering a positive and collaborative work environment.
• Implement changes to optimize scheduling, allowing the practice to achieve their goals.
• Responsible for doctor’s schedules and new patient allocations.
• Ensure that patients are confirmed, and recalls are managed.
• Be the point of contact within the practice.

Financial Management

• Ensure the front desk is collecting all balances: copays and patient balances, making sure we are collecting money with a smile.
• Oversee insurance verification and authorizations.
• Verify insurance eligibility and resolve discrepancies.
• Understand the basics of patient billing and explain balances to patients when needed.
• Encourage ancillary services in the practice – ensure that staff and doctors are utilizing the services/products that are available.
• Monitor employee time sheets to limit overtime.

Operational Oversight

• Ensure efficient and smooth operations of the practice.
• Coordinate staff scheduling to maintain appropriate coverage, considering patient volume and physician availability.
• Oversee inventory management by ensuring supplies are ordered at an appropriate level in an appropriate time frame.
• Train new hires entering the practice.

Patient Experience & Satisfaction

• Encourage a patient‑centered culture, ensuring exceptional patient experience and satisfaction throughout all interactions with the practice.
• Address patient complaints and concerns promptly, resolving issues to maintain positive relationships and reputation.
• Maintain a clean and orderly office environment.
• Handle any repairs and maintenance issues in a timely manner.

Front Desk Responsibilities

• Greet patients visiting the office upon arrival, and say goodbye at departure.
• Be approachable and available to answer questions and assist with completing required forms.
• Register new patients into the EMR system with accuracy, completing the New Patient Registration form, inputting all patient demographic information correctly, confirming insurance eligibility, and scanning all documents into patient charts.
• Check‑in returning patients in the EMR, confirming all necessary documentation is in place, including completing the Yearly Update Form.
• Check‑out patients on the EMR, including collecting necessary copays, outstanding balances, and any cost of products sold in office, obtaining any signatures required for products or services, and scheduling follow‑up appointments.
• Confirm patient appointments by phone, ensuring accuracy of all details including the physician, timing, and, if necessary, rescheduling accordingly.
• Answer and direct phone calls in a timely manner with a positive attitude, handling all queries with compassion and professionalism.
• Answer emails and voicemail messages as required, promptly and courteously.
• Scan and process additional paperwork into the patient EMR, as necessary.
• Comply strictly with OSHA safety standards and HIPAA regulations to guarantee the safety of patients and security of personal information.
• Run Daily Close reports, ensuring all transactions are registered in the EMR and balanced accordingly.

Education & Experience

• HS Diploma/GED equivalent required.
• 4+ years’ experience in medical reception preferred.

Skills & Abilities

• Ability to multi‑task and work in a dynamic environment.
• Excellent time management and the ability to prioritize direct patient care.
• Ability to remain calm in a busy atmosphere.
• Friendly, courteous, and service‑minded.
• Efficient, thorough, and detail‑oriented.
• Team player with a focus on always improving the patient experience.

Physical Requirements

• Prolonged periods of sitting or standing at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

New hires are typically brought into the organization between the minimum to midpoint of the salary range posted, depending on qualifications, internal equity, and the budgeted amount for the role.

This job description may not be inclusive of all assigned duties, responsibilities or aspects of the job described, and may be amended at any time at the sole discretion of the employer.

The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable the employee with disabilities to perform the essential functions of the position, absent undue hardship.

Pay Range: $24 - $27 per hour