Practice Administrator

Plastic Surgery Institute of Washington; Bethesda (MD); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health insurance

Dental and life insurance

Disability coverage

Paid time off (PTO)

Parental leave

Retirement benefits

Profit sharing

Job summary

Plastic Surgery Institute of Washington is seeking an experienced Practice Administrator to lead operations across the plastic surgery practice, premier medspa, and AAAHC-accredited ambulatory surgery center. This hands-on leadership role partners closely with physician leadership to strengthen operations, financial performance, and patient experience.

You will oversee budgeting, staffing, and technology, while driving process improvements and strategic growth across the organization.

Qualifications

• 5+ years of healthcare administration or equivalent leadership experience.
• Experience in plastic surgery or medical aesthetics preferred.
• ASC experience strongly preferred.
• Strong budgeting, reporting and KPI management skills.
• Ability to lead multidisciplinary teams and partner with physician owners.
• Bachelor's degree required; MBA or MHA is a plus.

Responsibilities

• Lead day-to-day operations across the plastic surgery practice, medspa, and ASC.
• Partner with physician leadership on business strategy, growth, staffing and priorities.
• Lead department heads and staff with clear expectations, accountability and a strong team culture.
• Oversee budgeting, payroll, accounts payable, cash flow, financial reporting and KPIs; maintain accurate records in QuickBooks Online.
• Manage hiring, onboarding, training, performance management, benefits and employee programs.
• Evaluate workflows, staffing and systems and implement practical process improvements.
• Partner with internal and external marketing resources on patient acquisition, retention, brand positioning and marketing performance.
• Oversee core technology and vendor relationships, including Nextech, CRM, communications and IT; use modern tools, including AI, to improve efficiency.

Skills

Healthcare administration

Leadership

Budgeting

Strategic planning

Team management

Performance analytics

Education

Bachelor's degree

MBA or MHA preferred

Tools

Nextech

CRM systems

QuickBooks Online

IT coordination

Job description

Job Description

Sierra Health Search Partners has been retained by Plastic Surgery Institute of Washington to identify an experienced Practice Administrator to lead operations across a premier plastic surgery practice, full-service medspa and AAAHC-accredited, Medicare-certified ambulatory surgery center.

This is a hands-on leadership role for someone who can partner closely with physician leadership, strengthen operations and financial performance, develop the team, and maintain an exceptional patient experience across the organization.

Key Responsibilities:

• Lead day-to-day operations across the surgical practice, medspa and ASC.
• Partner with physician leadership on business strategy, growth, staffing and operational priorities.
• Lead department heads and staff with clear expectations, accountability and a strong team culture.
• Oversee budgeting, payroll, accounts payable, cash flow, financial reporting and key performance indicators; maintain accurate records in QuickBooks Online.
• Manage hiring, onboarding, training, performance management, benefits and employee programs.
• Evaluate workflows, staffing and systems and implement practical process improvements.
• Partner with internal and external marketing resources on patient acquisition, retention, brand positioning and marketing performance.
• Oversee core technology and vendor relationships, including Nextech, CRM, communications and IT; use modern tools, including AI, to improve efficiency.

What We're Looking For:

• 5+ years of healthcare administration, practice management or comparable operational leadership experience.
• Experience in plastic surgery, medical aesthetics or a closely related elective healthcare environment strongly preferred.
• ASC experience strongly preferred.
• Strong financial and business acumen with experience managing budgets, reporting and KPIs.
• Proven ability to lead multidisciplinary teams and operate effectively with physician owners.
• Comfortable moving between strategy and the day-to-day details of running a practice.
• Bachelor's degree required; MBA, MHA or similar graduate degree is a plus.

Why Join PSIW

This is an opportunity to take a meaningful leadership role within an established aesthetic organization that brings together surgical care, medical aesthetics and an accredited surgery center. The Practice Administrator will work directly with physician leadership and have significant influence over operations, team development, patient experience and continued growth.

PSIW offers a comprehensive benefits package including health, dental and life insurance, disability coverage, PTO, parental leave, retirement benefits and profit sharing.