PR & Marketing Communications Manager

Descartes SmartCompliance; United States; Remote; USD 57,000 - 64,000; Full time

Job summary

Descartes is seeking a Public Relations & Marketing Communications Manager to develop and execute strategies that drive brand awareness and position Descartes as a thought leader. This remote role involves collaborating with marketing, sales, and product teams to deliver compelling messaging and content.

You will lead strategic PR programs, manage external agencies, and coordinate industry research, with a focus on logistics and supply chain technologies.

Qualifications

• Bachelor's or Master's degree in marketing, business, communications or equivalent experience.
• Creative and strategic thinker with ability to drive brand awareness and thought leadership.
• Proven success in managing PR and marketing programs in technology or B2B environments for at least 3 years.
• Collaborative spirit in fast-paced, entrepreneurial settings.
• Industry knowledge of logistics and supply chain is a plus (routing, TMS, freight, customs, global trade).
• Tech-savvy with marketing tools such as Monday.com and Meltwater.

Responsibilities

• Create engaging PR and marcom messaging and collateral—customer stories, bylined articles, press releases, social posts, internal newsletters.
• Build and execute programs including industry research initiatives, editorial calendars with analysts and media, and corporate communications.
• Collaborate with marketing, sales, services, product management and customers to produce high-quality messaging.
• Analyze data to report PR performance and adjust strategies for greater impact.
• Help manage relationships with external PR agencies and support the annual user conference.

Skills

Content creation

Strategic programs

Collaboration

Data analysis

PR agency management

Education

Bachelor's or Master's in marketing, business, communications or equivalent

Tools

Monday.com

Meltwater

Job description

Descartes Unites the People and Technology that Move the World

The need for efficient, secure, and agile supply chains and logistics operations has become ever more critical and complex. By combining innovative technology, powerful trade intelligence and the reach of our network, Descartes helps get goods, information, transportation assets, and people where they’re needed, when they’re needed.

We’re one of the most broadly deployed logistics and supply chain technology companies in the world. More than 26,000 customers around the globe use our cloud-based solutions to transform the way they move inventory and information to enhance productivity, better serve customers, thrive competitively, keep pace with evolving regulations, and respond to rapidly changing market conditions. Descartes is publicly traded (Nasdaq:DSGX, TSX:DSG) with headquarters in Waterloo, Ontario, Canada, and offices and partners around the world. With record financial performance for more than 16 years, we lead the industry in innovation investment. Every day, logistics service providers, manufacturers, retailers, distributors, and other logistics-intensive businesses of all sizes rely on our scale, stability, and comprehensive solution footprint to move what’s most important to them. Learn more at www.descartes.com.

We’re growing fast and invite you to join our amazing team.

We’re growing fast, and we’re looking for a passionate, driven individual to join our team! This is a replacement opportunity, ideal for someone ready to step in and make an immediate impact. If you love working in a collaborative environment, appreciate flexible hours, and want to make a real difference, this is the opportunity for you. Descartes powers more responsive, efficient, secure and sustainable international and domestic supply chains, and we need a Public Relations & Marketing Communications Manager to develop and execute strategies that drive brand awareness and strengthen Descartes’ position as a thought leader.

What You'll Do:

• Create Compelling Content: Develop engaging PR and marcom messaging and collateral—think customer success stories, bylined articles, press releases, social posts and internal newsletters.
• Lead Strategic Programs: Build and execute key programs, including industry research initiatives, editorial calendars with key industry analysts and media, and corporate communications initiatives.
• Collaborate for Success: Work with marketing, sales, professional services, product management and customers to produce high quality customer success messaging and content.
• Analyze and Optimize: Dive into data to report on PR performance and fine-tune approaches for even greater success.
• Make a Splash: Help manage relationships with external PR agency and other vendors and contribute to the success of our annual user conference.

What We’re Looking For:

• A PR and marketing communications innovator with a bachelor’s or master’s degree in marketing, business, communications or equivalent experience.
• Creativity meets strategy: You excel at creating messaging that resonates and drives brand awareness and thought leadership.
• Proven success in managing PR and marketing programs in technology or B2B environment for at least three years.
• A collaborative spirit: Comfortable in a fast-paced, entrepreneurial environment, and thrive in teamwork setting.
• Industry knowledge: Understanding of logistics and supply chain industry (e.g., routing, transportation management, freight forwarding, customs and regulatory compliance, ecommerce, global trade intelligence) is a big plus.
• Tech-savvy skills: Ability to build proficiency quickly with marketing tools such as Monday.com and Meltwater.

Why Descartes?

• Collaborative culture: Join a supportive team that values your ideas and contributions.
• Impactful work: Your efforts will directly support our mission of transforming the logistics and supply chain industry.
• Growth opportunities: We’re not just growing our business—we’re growing careers.

Location: This is a remote role with 10% travel across North America. We are a global organization using English as a primary language, job descriptions and communication available in the local languages where required. #LI-Remote.

Salary Range: $80,000 - $90,000 CAD annually. Compensation information provided is a good faith estimate for this position only. Factors that may be used to determine your actual salary may include your specific skills as well as the years of experience you have. Similar positions located in different geographic regions will not necessarily receive the same compensation.

Join Us

As we scale, we’re looking for new doers, collaborators and innovators to join Descartes in uniting the people and technology that move the world as the Global Leader in Logistics and Supply Chain Technology. We’re entrepreneurial, hardworking, geeky-in-a-good way problem solvers. Guided by our values, we nurture a TEAM focused culture that invests in people and creates opportunities for advancement across a broad spectrum of career paths. We prioritize work-life balance and foster an environment with the space to take ownership, to be heard, and to carve a path for your individual accomplishments to help drive our success. At Descartes, everyone has a voice and the best idea wins, regardless of who makes it. We offer competitive compensation, great benefits, remote and flexible work hours, and the opportunity to join a company on an awesome mission with a great existing team and trajectory.

Descartes also has a deep sense of environmental responsibility. Learn more about how we helped our customers save over 552,000 metric tons of CO2 in 2020 by reducing fuel and paper consumption: https://www.descartes.com/who-we-are/social-responsibility-sustainability/environmental-impact. Join a team that’s committed to working with customers to conserve resources and enhance sustainability.

We conduct a mix of in-person and virtual interviews. Virtual interviews are held via Microsoft Teams and are recorded and transcribed. We may utilize AI tools to support our hiring team in notetaking, summarization, and internal training. AI tools are not used in our recruitment process for decision-making purposes. Recordings, transcripts, and notes are used for recruitment, including improvement of our process, and record-keeping purposes. Should you have any questions or concerns about our process, please connect with our hiring team in advance of scheduled interviews.

We are an Equal Employment employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected status, or any other characteristic protected by federal, provincial, or local law. For more information about our commitment to equal employment opportunity, please review our Code of Business Conduct and Ethics at Descartes.com. Descartes is committed to working with and providing reasonable accommodations to job applicants with disabilities. Applicants in North America with a disability who require a reasonable accommodation for any part of the application or hiring process can email us at [e-mail]. Provide your name and contact information along with the accommodation needed to assist you with the application process. Your request will be responded to as soon as possible. Reasonable accommodations will be determined on a case-by-case basis.