PPS Technicians - TMS & Mental Health Care Coordinator

Discovery Mood; Texas; Sur place; USD 26 000 - 32 000; Plein temps

Résumé du poste

Discovery Mood is seeking a TMS & Mental Health Care Coordinator in Westlake, TX. The role spans from initial consultations to insurance coordination and follow-up, supporting both TMS services and broader mental health care coordination in a clinical setting.

Responsibilities include evaluating patients, documenting findings, liaising with care providers, explaining treatment benefits, and coordinating with insurance, facility staff, and partners.

Qualifications

• Excellent customer service skills (minimum 2 years).
• Mental health experience preferred.
• Sales experience in medical/beauty/cosmetic surgery environment is a plus.

Responsabilités

• Conduct initial patient consultations and document findings clearly.
• Act as liaison between care providers and patients to coordinate care.
• Build trust and rapport to improve patient care and outcomes.
• Explain treatment benefits and plan of care to patients and families.
• Communicate plans to insurance case managers and health care partners.

Connaissances

Customer service

Mental health experience

Sales experience

Communication skills

Formation

Associates or Bachelor's degree preferred

Description du poste

PPS Technicians - TMS & Mental Health Care Coordinator

The TMS & Mental Health Care Coordinator plays a vital role in supporting both Transcranial Magnetic Stimulation (TMS) services and broader mental health care coordination within a clinical setting. This position is responsible for guiding patients through the full continuum of care—from initial consultation and insurance authorization to treatment planning, scheduling, and ongoing follow‑up.

Essential Job Functions:

• Responsible for initial patient consultations. The consultant needs to evaluate the patient and concisely document findings.
• Serve as liaison between care providers and patients.
• Build trust and rapport with individuals in order to improve patient care.
• Communicate the benefits of treatment to the patient.
• Utilize clinical information and knowledge of medical necessity criteria to effectively communicate plans of care to insurance case managers, facility staff, and health care partners.
• Refer clients based on eligibility to TMS treatments, while also identifying the potential need per individual client.
• Prepare and discuss any financial obligations and insurance coverage with clients as it pertains to TMS or other services provided by us.
• Successful completion of TMS Certification (training and certification provided during the initial period of employment).
• Treating patients with our TMS system who are suffering from mental illness.

Knowledge, Education, & Experience:

• Associates or Bachelor’s degree preferred
• Medical, beauty, and/or cosmetic surgery consultant in sales industry experiencepreferred.
• Excellent customer service skills 2 years minimum.
• Mental health experience preferred.

Employment Status: full time
Schedule: 8:00 - 4:30 Monday-Friday / Occasional Saturdays
Work Location: On Site - Westlake, TX
Compensation: Pay Range: $19-23/hr.

Reference Number: 13605

City, State: Westlake, TX

Employment Type: Full-Time

Virtual: No

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