PowerFLX Warranty Project Manager

PROENERGY; Houston (TX); On-site; USD 120,000 - 190,000; Full time

Job summary

PROENERGY seeks a seasoned Warranty Program Director to oversee the complete planning and execution of warranty claims within the PowerFLX business line. You will manage the warranty process, verify issues, perform root cause analyses, validate claims, and plan repair actions with internal stakeholders and suppliers.

This role reports to the Warranty Program Director and can be based in Sedalia, MO; Kansas City, MO; or Houston, TX, with travel as needed to support global EPC warranty activities.

Qualifications

• Demonstrated knowledge of PowerFLX EPC scope of service.
• Technically proficient with engine and BOP mechanical/electrical parts, O&M manuals, failure modes, and troubleshooting steps.
• Able to interpret contractual terms related to EPC warranties, OEM suppliers, service vendors, and subcontractors.
• Strong project management and warranty process execution experience.
• Skilled in conducting RCA and preparing RCA reports.
• Effective communicator and facilitator of cross-functional teams.
• Proficient in Microsoft Office Suite.
• Willing and able to travel as needed.
• U.S. work authorization required; sponsorship not offered.

Responsibilities

• Manage warranty claim workflow and ensure prompt processing of received claims.
• Coordinate tasks and resources to facilitate claim assessment.
• Oversee the warranty claim RCA process and validate claims per contract terms.
• Create and share repair proposals using RCA assessments.
• Coordinate internal and external resources to execute repairs.
• Collaborate with supply chain to pursue supplier claims and cost recovery.
• Communicate claim progress updates to customers.
• Monitor warranty cost and analyze warranty claim metrics.
• Provide periodic reports and escalate risks to leadership.

Skills

PowerFLX EPC scope

Engine & BOP knowledge

Contract interpretation

Project management

Warranty process execution

Root Cause Analysis

Cross-functional collaboration

Microsoft Office

Travel readiness

Education

College degree

Job description

About PROENERGY

PROENERGY is an engineering, R&D, and manufacturing powerhouse. The company addresses every need for fast-start power generation: turbine and package manufacturing, turnkey project execution, power purchase agreements, and asset lifecycle care for turbines and plants. Where others see impossible energy challenges, PROENERGY provides innovative aeroderivative solutions.

PROENERGY is an engineering, R&D, and manufacturing powerhouse. The company addresses every need for fast-start power generation: turbine and package manufacturing, turnkey project execution, power purchase agreements, and asset lifecycle care for turbines and plants. Where others see impossible energy challenges, PROENERGY provides innovative aeroderivative solutions.

Our Footprint

PROENERGY delivers fast-start, dispatchable power solutions from worldwide centers for aeroderivative excellence. We are investing more than $1 billion through 2028 in infrastructure to serve our customers.

In Sedalia, Missouri,

our 600,000 sq ft Center for Excellence in Manufacturing—a world-class investment in fast-start power and the only campus of its kind in the world is growing by 40 percent.

In Houston, Texas,

our 500,000 sq ft Center for Excellence in Lifecycle Care features a Level-IV depot and aero repair facility, which executes comprehensive services for aeroderivative engines under one roof.

In Kansas City

we have an office with an Engineering team that supports our sought-after solutions for turnkey projects and contracted power.

And our worldwide service centers

ensure local service expertise near our customers. Our expanding service footprint includes Phoenix, Buenos Aires, New Brunswick, and additional locations in Europe, Australia, and Southeast Asia.

Our Philosophy

We take care of our people and strive to make a positive difference for the world. We offer competitive pay, excellent benefits that include Medical, Dental, Vision, and Life/Disability Insurance at minimal cost to the employee, 10 paid holidays, paid time off, and a 401K plan. If you are looking for a rewarding career and possess specialized knowledge and quality-oriented problem-solving skills, we encourage you to apply today.

Position Summary

This role oversees the complete planning and execution of warranty claims within the PowerFlex business line. It requires direct management of the warranty process, oversight of issue verification, root cause analyses, claim validation, and the planning and execution of warranty repair plans in coordination with internal stakeholders, supply chain partners, and equipment suppliers. This role reports to PROENERGY’s Warranty Program Director with direct accountability to the PowerFLX business line. This position can be based out of Sedalia, Missouri, Kansas City, Missouri, or Houston, Texas.

Reports To:

Director Warranty

Work Location:

6246 McHard Road, Houston, TX 77053, 6401 North Eldridge Pkwy, Houston, TX 77041, 11141 Overbrook Rd #202, Leawood, KS 66211 OR 2001 ProEnergy Blvd, Sedalia, MO 65301

Position Responsibilities

• Manage warranty claim workflow, ensure prompt processing of received claims, monitor implementation of warranty actions, and facilitate timely resolution of claims.
• Coordinate tasks, schedules, and both internal and external subject matter expert (SME) resources to facilitate claim assessment.
• Oversee the warranty claim RCA process.
• Validate claims per the terms of contract and RCA outcomes.
• Create and share repair proposals using RCA and SMEs’ assessments.
• Coordinate internal and external resources to execute repairs.
• Work with supply chain to pursue supplier claims and support cost recovery.
• Communicate periodically with customers to provide claim progress updates.
• Monitor warranty cost and analyze and trend warranty claim metrics.
• Provide periodic reports and elevate warranty fulfillment risks to leadership

Required Qualifications

• 12+ years of relevant experience. A college degree is preferred.
• Demonstrated knowledge of PowerFLX EPC scope of service.
• Technically proficient and familiar with engine and BOP mechanical/electrical parts, O&M manuals, failure modes, and troubleshooting steps.
• Capable of interpreting contractual terms related to EPC warranties, OEM suppliers, service vendors, and subcontractors, and able to exercise sound judgment when applying warranty policies.
• Solid project management and warranty process execution experience.
• Skills in conducting root cause analysis (RCA) and preparing RCA reports.
• Effective communicator and facilitator of cross-functional teams.
• Proficient user of Microsoft Office Suite.
• Willing and able to travel as needed.
• U.S. work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized Visa.
• Successful candidate will need to satisfactorily complete pre-employment drug screen and background check.

Desired Qualifications

• Analytical – Synthesizes complex and diverse information, collects and researches data, uses intuition and experience to complement data, and designs workflows and procedures.
• Problem Solving – Identifies and resolves problems, gathers and analyzes information, and develops alternative solutions.
• Judgment – Displays willingness to make decisions and exhibits sound and accurate judgment.
• Professionalism – Tactfully approaches others, reacts well under pressure, and treats others with respect.
• Dependability – Follows instructions, responds to management direction, and takes responsibility for own actions.
• Quality – Demonstrates accuracy and thoroughness, looks for ways to improve and promote quality, and applies feedback to improve performance.

It is PROENERGY’s policy to provide equal opportunity in employment to all its employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, national origin, marital status, ancestry, medical condition, military status, or any other characteristic protected by State or Federal law.