Power Systems Field Tech: On-Site Generator & Engine Servicing

Western States Equipment Co; Kalispell (MT); On-site; USD 34,000 - 70,000; Full time

Job summary

Western States Equipment Co. is seeking a field service technician to perform routine maintenance on generator and engine packages, with exposure to power generation systems and Caterpillar/non-Caterpillar equipment.

You will support senior technicians, conduct load bank tests, and document service activities at customer sites. Responsibilities include troubleshooting, preparing reports, and ensuring safety policies are followed.

Qualifications

• Proof of high school diploma or GED.
• Associate degree from an accredited vocational school preferred or comparable work experience.
• 3 years experience with troubleshooting and maintenance methods for Power Systems.
• Must own required tools and meet DOT requirements.
• Must be able to communicate (speak, read, comprehend, write in English).

Responsibilities

• Under supervision, performs routine maintenance on generator packages, industrial engine packages, and electric power generation system components, including both Caterpillar and non-Caterpillar branded products.
• Assists senior technicians with load bank testing including cabling and cable termination.
• Performs basic troubleshooting and repairs.
• Assists EPG Field technicians and EPG Specialty Field Technicians as required.
• Performs detailed inspections on electric power generation and industrial engine products.
• Prepares service reports that accurately documents activities, issues and up-sell opportunities.
• Prepares required documentation including work orders, parts lists and time cards in an accurate and timely manner.
• Conducts business professionally. Maintains self-control and integrity in stressful situations. Maintains a professional image.
• Adheres to all customer requirements while on job site.
• Adheres to all customer care standards.
• Actively cares and advocates safety at Western States. Adhere to all applicable safety policies, procedures and standards.
• May accomplish training and serve as a team member in support of Western States' strategic programs, projects, and initiatives.
• Work within and promote corporate vision, mission, and values of the organization.
• Performs other duties as assigned.

Skills

Customer service

Overtime availability

Travel frequently

MS Office

Power Systems knowledge

Education

GED/High School Diploma

Associate Degree preferred

Job description

Western States Equipment Co. is seeking a field service technician to perform routine maintenance on generator and engine packages, with exposure to power generation systems and Caterpillar/non-Caterpillar equipment.

You will support senior technicians, conduct load bank tests, and document service activities at customer sites. Responsibilities include troubleshooting, preparing reports, and ensuring safety policies are followed.