Power Systems Field Service Specialist

100Hires, Inc.; Hackettstown (NJ); On-site; USD 70,000 - 100,000; Full time

Job summary

JDC Power Systems, LLC is seeking a Power Systems Field Service Specialist to diagnose, repair, and commission electrical equipment on customer sites across the U.S. You will handle transformers, LV/MV switchgear, breakers, and PLC-based controls, performing startup and commissioning to verify performance to specifications.

This hands-on role requires 3–5 years in field service for power systems, strong troubleshooting and communication skills, and the ability to train customers.

Qualifications

• High school diploma or equivalent required.
• Associate’s degree in electrical engineering or a related field preferred.
• Helpful additions: NFPA 70E, OSHA 30, or other relevant certifications.
• 3–5 years in a field service capacity focused on power systems, electrical equipment, or industrial controls.

Responsibilities

• Diagnose and repair transformers, circuit breakers, LV/MV switchgear, and PLC-based control systems.
• Run system checks and resolve technical issues to limit downtime and restore safe operation.
• Support startups and commissioning to confirm performance to customer specifications.
• Serve as the primary on-site contact and explain findings clearly to customers.
• Deliver basic operator training and capture service notes, test results, and feedback.
• Coordinate with fellow technicians to ensure timely, high-quality service delivery.
• Follow safety practices, OSHA guidance, and maintain current safety credentials.

Skills

Troubleshooting

ERP tools

Excel

Customer communication

Prioritization

Education

Associate’s degree in electrical engineering or related field

NFPA 70E

OSHA 30

Tools

SCADA

ERP software

PLC Siemens

PLC Schneider Electric

Job description

Join Us as a Power Systems Field Service SpecialistJDC Power Systems, LLC is looking for a hands-on professional to keep our customers’ electrical infrastructure running reliably. In this FSR3-level role, you’ll be the expert arriving on site to diagnose, repair, and commission equipment that keeps facilities powered and productive.A Day in the FieldDiagnose and repair transformers, circuit breakers, LV/MV switchgear, and PLC-based control systems.Run system checks and resolve technical issues to limit downtime and restore safe, efficient operation.Support startups and commissioning to confirm performance to customer specifications.Serve as the primary on-site contact, clearly explaining findings and next steps to customers.Deliver basic operator training and capture thorough service notes, test results, and performance feedback.Leverage remote troubleshooting tools when appropriate to accelerate resolution.Coordinate with fellow technicians to ensure timely, high-quality service delivery.Follow company safety practices, OSHA guidance, and industry standards; participate in ongoing safety training and maintain current safety credentials.What You’ll BringEducationHigh school diploma or equivalent required.Associate’s degree in electrical engineering or a related field preferred.Helpful additions: NFPA 70E, OSHA 30, or other relevant technical certifications.Experience3–5 years in a field service capacity focused on power systems, electrical equipment, or industrial controls.Background in troubleshooting, maintaining, and repairing electrical systems, including transformers and breakers.Skills & CompetenciesExceptional troubleshooting and structured problem-solving abilities.Comfort with field service management tools, ERP platforms, and Microsoft Office (Excel and Word).Clear, customer-friendly communication and the ability to simplify complex technical topics.Self-directed with strong prioritization skills in dynamic field environments.Extra CompetenciesLow- and medium-voltage systems experience.Foundational exposure to PLCs, SCADA, and protective relays.Travel, Location, and Other RequirementsLocation: Various.Expect frequent travel with overnight stays to customer sites and JDC locations across the U.S.Regular day-to-day or weekly trips across the Region to customer sites and internal field service locations; occasional visits to Hackettstown, NJ to meet with leadership.Valid driver’s license with a clean driving record.Strong safety mindset and dedication to customer satisfaction.Comfort using standard test gear (e.g., multimeters, breaker test sets).Preferred ProficienciesJourneyman’s LicenseElectrical InstallationElectrical TroubleshootingElectrical RepairOSHA 10-Hour Certification (OSHA 10)Relay TestingSCADA ExperienceField Service ReadinessMicrosoft ExcelTools & Technologies You’ll Work WithSCADAERP softwareProgrammable Logic Controllers (PLC) — Siemens, Schneider ElectricIf you’re energized by solving complex electrical challenges and building trust with customers in the field, we’d like to meet you.