Field Service Technician FSR3

JDC Power Systems Inc.; Hoffman Estates (IL); Remote; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid time off

Opportunities for professional development

Job summary

A national provider of power systems services is seeking a skilled Field Service Technician to support and maintain electrical systems across customer sites. In this hands-on role, you will be responsible for troubleshooting and servicing equipment including transformers and circuit breakers. The ideal candidate will possess strong technical skills, a commitment to safety, and the ability to communicate effectively with clients. This position offers competitive pay and a dynamic work environment, with opportunities for travel and professional growth.

Qualifications

• 3–5 years of hands-on experience as a field service technician.
• Experience with electrical systems, transformers, and circuit breakers.
• Willingness to travel frequently with overnight stays.

Responsibilities

• Perform on-site troubleshooting, maintenance, and repair of electrical systems.
• Act as primary contact for customers during service visits.
• Document service activities and provide test reports.

Skills

Troubleshooting electrical systems

Communication skills

Problem-solving

Proficiency with field service management software

Education

High school diploma or equivalent

Associate’s degree in electrical engineering (preferred)

Tools

Multimeters

Breaker test sets

Microsoft Office (Excel, Word)

Job description

JDC Power Systems, LLC is seeking a skilled and motivated Field Service Technician FSR3 to support our customers' field operations. In this hands‑on role, you will troubleshoot, maintain, and service electrical systems, industrial controls, and related equipment at client sites. You’ll play an essential role in ensuring the smooth operation of power systems and delivering high-quality service, with a focus on resolving technical issues and supporting customers with their needs. The ideal candidate will have strong troubleshooting skills and experience in electrical systems.

Castroville, TX; Hoffman Estates, IL; Sterling, VA; Hackettstown, NJ

Perform on‑site troubleshooting, maintenance, and repair of electrical systems and equipment, including transformers, circuit breakers, LV/MV switchgear, and PLC controls.

Conduct system diagnostics and address technical issues to ensure minimal downtime and efficient system operation.

Support system startups and commissioning, ensuring systems are operational and meet customer specifications.

Customer Interaction & Support

Act as the primary point of contact for customers during service visits, resolving technical issues and ensuring customer satisfaction.

Provide basic training to customers on system operation and basic maintenance.

Document service activities, including providing test reports and feedback on system performance.

Operational Efficiency

Maintain accurate records of time tracking, service work, and inventory on‑site.

Collaborate with other technicians to ensure timely and effective service delivery.

Utilize remote troubleshooting tools when applicable to resolve issues quickly and reduce downtime.

Health & Safety Compliance

Ensure all work adheres to company safety protocols, OSHA guidelines, and industry standards.

Participate in safety training sessions and maintain relevant safety certifications.

Qualifications

Education

High school diploma or equivalent required; associate’s degree in electrical engineering or a related field is preferred.

Certifications such as NFPA 70E, OSHA 30, or other relevant technical certifications are a plus.

Experience

3–5 years of hands‑on experience as a field service technician, with a focus on power systems, electrical equipment, or industrial controls.

Experience with basic troubleshooting, maintenance, and repair of electrical systems, transformers, and circuit breakers.

Strong troubleshooting and problem‑solving skills.

Proficiency with field service management software, ERP systems, and Microsoft Office (Excel, Word).

Good communication skills and the ability to explain technical issues clearly to customers.

Ability to work independently and manage service priorities in a fast‑paced environment.

Other Requirements

Willingness and ability to travel frequently, with overnight stays to visit customer sites and JDC locations across the country.

A valid driver’s license and clean driving record.

Strong commitment to safety and customer satisfaction.

Familiarity with industry‑standard test equipment (e.g., multimeters, breaker test sets).

Experience with electrical systems at low and medium voltage levels.

Basic experience with PLCs, SCADA systems, and protective relay systems is a plus.

Why Join Us

• Be part of a dynamic and growing company where you can make a direct impact with your expertise.
• Competitive salary and benefits package, including health insurance, 401(k) plan, and paid time off.
• Opportunities for professional development and certifications in the field of power systems and industrial controls.
• A collaborative, team‑oriented environment where your contributions are valued and encouraged.

JDC Power Systems, LLC is an Equal Employment Opportunity Employer. We are committed to providing an environment of mutual respect where all employment decisions are made on an individual basis without regard to characteristics protected by federal, state, or local law.

JDC Power Systems, LLC believes that supporting a respectful and inclusive workplace is critical to our success. JDC Power Systems, LLC is committed to making our application process accessible to all applicants and will provide reasonable accommodations upon request as required.