Power Systems Field Service Engineer - Remote/On-site

Hitachi Automotive Systems Americas, Inc.; Pittsburgh, Northern (Allegheny County, KY); Hybrid; USD 107,000 - 135,000; Full time

Benefits offered by this job

Health care

401(k) plan with company match

Life/AD&D Insurance

Disability insurance

Paid time off

Tuition assistance

Job summary

Hitachi Energy USA Inc. is seeking a Field Service Engineer to deliver on-site and remote service for power systems equipment, installation, maintenance, and repair.

Ideal candidates have strong mechanical and electrical skills, several years in field service, and ability to travel across North America; a technical degree is a plus; valid US driver's license and work authorization required.

Qualifications

• Strong mechanical and electrical aptitudes.
• Trade education and experience in Industrial Mechanic and Electrical trades.
• College or university diploma/degree in a technical field is an asset.
• Over 5 years of experience in technical field service with power/mechanical equipment.
• Hands-on experience with substation construction, high voltage equipment, and electrical testing.
• Proficient in MS Word, Excel, Outlook, SharePoint, and test equipment software.
• Current US driver's license valid in the US and ability to work in the US.
• Ability to travel to the US, Canada, and Mexico.
• Collaborative, solutions‑oriented approach with strong communication skills.
• Fluent in English.
• Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.

Responsibilities

• Perform complex field service operations with strong technical skills.
• Deliver outstanding services remotely or on-site, including installation, maintenance, and repairs.
• Exceed customer expectations by understanding and anticipating their needs.
• Troubleshoot equipment failures and proactively prevent issues.
• Identify and resolve electrical or mechanical problems with minimal assistance.
• Develop potential sales and business opportunities through customer knowledge.
• Suggest product and process improvements to enhance operations.
• Lead field service projects and provide direction and analysis.

Skills

Mechanical aptitude

Electrical aptitude

Travel flexibility

Fluent in English

Driver's license

Work authorization US

Education

Technical degree

Industrial/mechanical trade

Tools

MS Word

Excel

Outlook

SharePoint

Test equipment software

Job description

Hitachi Energy USA Inc. is seeking a Field Service Engineer to deliver on-site and remote service for power systems equipment, installation, maintenance, and repair.

Ideal candidates have strong mechanical and electrical skills, several years in field service, and ability to travel across North America; a technical degree is a plus; valid US driver's license and work authorization required.