Power System Communications Desk Associate

Apex Systems; Atlanta (GA); On-site; USD 38,000 - 58,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Employee stock purchase program (ESPP)

Health Savings Account (HSA)

Job summary

Everforth Apex is seeking a Communication Desk Assistant in Atlanta, GA. The role focuses on initiating and maintaining communication with internal and external customers during system events and supporting Transmission Power System Coordinators with outage reports.

Responsibilities include record-keeping, clerical work in the GCC, phone handling for field personnel, and data entry into the database while ensuring clear and timely communication during routine and emergency conditions.

Qualifications

• High School diploma required.
• Experience in electric power utility is helpful.
• Proficiency with Excel, Word, Windows, Access, PowerPoint and Outlook.

Responsibilities

• Initiate and maintain communication with internal and external customers during system events.
• Assist Transmission Power System Coordinators in developing outage reports.
• Maintain records of outages and perform clerical tasks in the GCC.
• Answer calls from field personnel and enter data into a database.
• Provide communication to field personnel during routine and emergency conditions.
• Track system events on transmission lines and equipment.

Skills

Problem-solving

Decision-making

Multitasking

Communication

Education

High School diploma

Tools

Excel

Microsoft Word

Windows 7

Access

PowerPoint

Outlook

Job description

Everforth Apex is seeking a Communication Desk Assistant in Atlanta, GA. The role focuses on initiating and maintaining communication with internal and external customers during system events and supporting Transmission Power System Coordinators with outage reports.

Responsibilities include record-keeping, clerical work in the GCC, phone handling for field personnel, and data entry into the database while ensuring clear and timely communication during routine and emergency conditions.