Power Rental Technician

Yancey Bros. Co.

Augusta (GA)

On-site

USD 40,000 - 60,000

Full time

14 days+

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Benefits offered by this job

Aggressive compensation levels

Technician tool allowances

Full medical, vision, and dental coverage

Employee wellness programs

Paid vacations

Job summary

Yancey Bros. Co. is seeking a Service Technician to provide support for our Caterpillar Power Systems Rental Product line in Augusta, Georgia. Candidates should have at least three years of experience and a high school diploma. Responsibilities include maintenance and troubleshooting of diesel engines and related systems.

The ideal candidate will demonstrate strong customer service skills, effective communication abilities, and a proactive attitude. A competitive benefits package including medical, dental, and a 401k plan is provided.

Qualifications

Three years of experience in Rental Product or accepted alternate.
Must be 21 years old or older.
Valid driver's license with clean record.

Responsibilities

Provide support for Caterpillar Power Systems Rental Product line.
Maintain and troubleshoot engine, electrical, and related systems.
Communicate findings through reports.

Skills

Microsoft Office Software proficiency

Ability to read electrical schematics

Experience with Diesel engines

Good working knowledge of power generation components

Excellent communication skills

Ability to think independently

Education

High school diploma or equivalent

Technical Degree or Certification (preferred)

Job description

Who We Are

From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on‑highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset…our employees.

What You Will Be Doing

This position is responsible for service support of our Caterpillar Power Systems Rental Product line. Duties will include the maintenance and troubleshooting of engine, electrical and related systems.

Primary Responsibilities

Provide support for YPS Rental products through technical evaluations, troubleshooting, and problem solving.
Repair and maintain YPS rental fleet to include mobile generators, air compressors & temperature control equipment.
Provide guidance, assistance, and training to service technicians and customers as requested.
Communicate cost, service and reliability issues from Shop and Field to office personnel.
Write full reports on findings from field service events, with detailed, clear, concise information.
Communicate daily clear comprehensive reports regarding assigned units.
Represent the Power Systems Rental group in the shop and field.

Additional Responsibilities

Participate in required safety program, and work in a safe manner.
Additional duties as assigned by manager.

Who We Are Looking For

To be successful in this position you should be able to understand basic features and benefits on all building construction products and be able to accurately articulate this information to the customer, both over the phone and in person. You should possess a strong sense of urgency and desire to provide superior customer service. The ability to take direction and work in a team environment is essential to this position as well.

Education and Experience

High school diploma or related equivalent required
Three years of “Rental Product” experience or accepted alternate

Required Qualifications and Skills

Microsoft Office Software proficiency
Able to read electrical schematics and equipment mechanical drawings
Experience with Diesel engines, Air Compressors and Temperature Control products.
Good working knowledge of power generation components, compressed air systems and fuel systems.
Excellence at managing Customer relationships
High level of responsiveness, and a strong proactive attitude to problem solving
Ability and motivation to learn quickly.
Excellent written and oral communication skills.
Desire and aptitude to perform hands‑on work.
Ability to think and reason for one’s self
Must be 21-years-old or older.
Valid, active driver's license.
Ability to clear driver screenings and provide necessary information for a complete DQ file, including but not limited to:

Background check and MVR with less than 10 points.
DOT Physical
Drug Screen

Preferred Qualifications and Skills

Technical Degree or Certification a plus

Values

Safety: We value the lives and health of our team and customers above all else.
Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly.
Teamwork: We work as one across our organization for the benefit of our customers.
Excellence: We strive to be the best, continuously improving our customers’ experience and the solutions we provide.
Sense of Urgency: We respond quickly to customer needs and hold ourselves accountable for results.

Ideal Candidates Will Demonstrate The Following Values

Acting in a safe manner
Exhibiting honesty and integrity
Acting in a fair and ethical manner
Team mentality
Delivering quality results
Embraces change / improvement
Exhibiting superior customer service skills
Exhibiting pride and ownership
Working with a sense of urgency
Exhibiting a winning attitude

What We Offer

Yancey Bros. Co. offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more.

Competitive Pay Structure