Power Operations Manager | Residential Generator Operations

Liberty Service Partners; Nashville (TN); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Performance-based bonuses

Flexible working hours

Remote work options

Job summary

Liberty Service Partners is seeking a Power Operations Manager to lead residential generator operations across multiple locations in the division. You will partner with General Managers and local teams to improve installation, service, maintenance, safety, and quality while building capable teams to support growth.

You will own performance management, staffing, and training initiatives, using data to drive accountability and continuous improvement across locations, with regular travel within the

Qualifications

• 5+ years of management experience in residential power/generator operations.
• Strong knowledge of residential standby generators.
• Experience managing installation, service, and maintenance operations.
• Ability to improve productivity, operational efficiency, capacity, and consistency.
• Experience hiring, training, coaching, and developing field teams and operational leaders.
• Willingness to travel regularly within the division.

Responsibilities

• Drive Power operations performance across generator installation, service and maintenance.
• Improve installation capacity, scheduling, quality, and field execution.
• Strengthen service and preventive maintenance operations, including scheduling and response times.
• Establish and reinforce consistent processes across locations.
• Champion safety culture and ensure workmanship quality and customer experience.
• Collaborate with leadership to identify staffing and capacity needs.
• Onboard and develop operational leaders, technicians, and installers.
• Monitor KPIs and work with leaders to execute improvement plans.
• Provide cross-location support and troubleshoot challenges as a primary resource.

Skills

Management experience

Residential generators

KPI tracking

Team development

Travel willingness

Job description

Find Career Freedom with Liberty Service Partners

Why Work with Us?

• Growth Opportunities: We invest in your professional development through continuous training, mentorship programs, and opportunities for career advancement.
• Dynamic Work Environment: Be part of a collaborative and inclusive workplace where your ideas are valued, and innovation is encouraged.
• Competitive Benefits: Enjoy a comprehensive benefits package, including health insurance, retirement plans, and performance-based bonuses.
• Work-Life Balance: We understand the importance of balancing work and life, offering flexible working hours and remote work options.

Working for a Liberty Service Partners Brand offers an incredible variety of job opportunities that cater to diverse skills and experiences. Whether you’re a seasoned professional in a skilled trade, an expert in operations, or a young professional who is hungry for a challenge in inside sales, there’s a role that fits your experience level.

From technical positions that require hands-on skills to managerial roles that drive strategic initiatives, the Liberty Family of Brands values a wide range of talents, ensuring dynamic career growth and opportunities for all. Explore the openings today and discover how you can make an impact in a fast-growing, innovative environment.

Power Operations Manager | Residential Generator Operations

Liberty Service Partners is looking for an experienced Power Operations Manager to help lead and strengthen residential generator operations across multiple locations within a designated division.

This is a hands-on operational leadership role for someone who knows the generator business inside and out. You’ll partner closely with General Managers and local teams to improve performance across installation, service, and maintenance operations, establish consistent best practices, strengthen safety and quality, and build teams capable of supporting continued growth.

What You’ll Own

• Power Operations Performance: Drive operational goals across generator installation, service, and maintenance, helping local teams improve productivity, capacity, efficiency, and execution.
• Installation: Help locations improve installation capacity, cycle times, scheduling, quality, and overall field execution from sold job through completed installation.
• Service & Maintenance: Strengthen generator service and preventative maintenance operations, including scheduling, technician productivity, maintenance agreement execution, response times, and customer experience.
• Operational Best Practices: Establish and reinforce consistent processes across power locations while identifying opportunities to improve efficiency and scalability.
• Safety & Quality: Champion a strong safety culture and ensure teams consistently meet expectations for workmanship, compliance, quality, and customer experience.
• Staffing & Capacity: Partner with local leadership and recruiting to identify staffing needs and ensure installation, service, and maintenance teams have the capacity to support demand and growth.
• Training & Development: Help onboard, train, and develop operational leaders, technicians, installers, electricians, and other power team members. Share best practices across locations and raise the standard of performance throughout the division.
• Performance Management: Monitor operational KPIs, identify gaps and opportunities, and work directly with local leaders to develop and execute improvement plans.
• Cross-Location Support: Serve as a resource to General Managers and operational leaders, helping troubleshoot challenges and implement solutions across multiple businesses.
• Continuous Improvement: Identify opportunities to improve processes, tools, training, scheduling, dispatching, material management, field execution, and overall customer experience.

What We’re Looking For

• 5+ years of management experience within a residential power/generator operation required
• Strong, hands‑on knowledge of residential standby generators required
• Demonstrated experience managing generator installation, service, and maintenance operations
• Strong understanding of residential generator workflows, including installation, permitting, electrical requirements, troubleshooting, preventative maintenance, scheduling, dispatching, materials, safety, and quality control
• Proven ability to improve productivity, operational efficiency, capacity, and consistency
• Experience hiring, training, coaching, and developing field teams and operational leaders
• Experience managing operational KPIs and using data to identify opportunities and drive accountability
• Strong communication and leadership skills with the ability to influence and support teams across multiple locations
• Ability and willingness to travel regularly throughout the assigned division

What Success Looks Like

You’ll help our power locations operate more effectively and consistently across the entire customer lifecycle - from installation through ongoing service and maintenance.

Success means increasing operational capacity, improving productivity and efficiency, strengthening safety and quality, developing stronger teams, and implementing scalable practices that help each location deliver a great customer experience while continuing to grow.

Why Liberty Service Partners

Liberty Service Partners partners with leading residential home service businesses across the country, providing the resources, expertise, and support they need to grow while maintaining the local teams and customer relationships that made them successful.

As our power platform continues to grow, this role will have the opportunity to directly influence how we operate, develop our teams, and scale residential generator services across the organization.

By submitting your application, you agree to be contacted by Liberty Service Partners or its brand partners, via email, phone, or SMS text, regarding your application status and potential employment opportunities. We value your privacy and will handle your information in accordance with our privacy policy.