Powder Equipment Field Service Engineer

GEA Group; Northern (KY); Hybrid; USD 43,000 - 62,000; Full time

Benefits offered by this job

Medical/dental/vision

Paid holidays & PTO

401(k) matching

Tuition reimbursement

Wellness incentive

EAP support

Health Savings Accounts

Flexible Spending Accounts

Job summary

GEA Group is seeking an experienced Field Service Technician to support installation, maintenance, and optimization of powder handling and processing equipment across the U.S. & Canada. You will travel up to 75% and work closely with customers to ensure reliable performance and safety.

Ideal candidates have 5+ years in field service, strong mechanical/troubleshooting skills, and familiarity with GMP/FDA standards. This role offers growth, safety focus, and exposure to advanced equipment.

Qualifications

• 5+ years of field service experience with powder handling, filling, or process equipment.
• Strong mechanical aptitude with hands-on troubleshooting experience.
• Solid knowledge of pneumatics and electrical systems.
• Familiarity with GMP, FDA, 3A, and related regulatory standards.

Responsibilities

• Support installation, commissioning, and decommissioning of powder filling and process equipment.
• Perform both planned and emergency maintenance on installed systems.
• Diagnose and resolve mechanical, pneumatic, and electrical issues—onsite and remotely.
• Ensure minimal downtime and maximum equipment performance.
• Serve as the face of the company in the field.
• Build strong, lasting relationships through clear communication and professionalism.
• Identify service opportunities, recommend upgrades, and suggest spare parts.
• Support optimization of customer systems and processes.
• Prepare detailed service reports, inspection summaries, and start-up documentation.
• Collaborate with internal teams across service, sales, and project management.
• Provide operator training on equipment use and preventive maintenance.
• Conduct site visits and performance audits.
• Adhere to safety policies, OSHA standards, and customer HSE requirements.

Skills

Field service

Mechanical aptitude

Troubleshooting

Pneumatics

Electrical systems

P&IDs

Job description

GEA Group is seeking an experienced Field Service Technician to support installation, maintenance, and optimization of powder handling and processing equipment across the U.S. & Canada. You will travel up to 75% and work closely with customers to ensure reliable performance and safety.

Ideal candidates have 5+ years in field service, strong mechanical/troubleshooting skills, and familiarity with GMP/FDA standards. This role offers growth, safety focus, and exposure to advanced equipment.