Potawatomi Sportsbook Server (PT)

Ultipro; Milwaukee (WI); On-site; USD 8,200 - 12,000; Full time

Benefits offered by this job

Free uniforms with in-house laundry

Paid training

Employee dining options

Job summary

Potawatomi Casino Hotel is seeking a Sports Bar Server to warmly greet guests, take orders, and deliver food and beverages with accuracy. You will collaborate with a team in a high-energy setting, supporting guests from the first bet to the final buzzer.

Strong hospitality, communication, and math skills are essential, along with a commitment to responsible alcohol service. Irregular hours, weekends, and holidays are expected; paid training and advancement opportunities are provided.

Qualifications

• Excellent communication and hospitality skills left for guest service.
• Ability to handle math and provide accurate change.
• Willingness to work irregular hours including weekends and holidays.
• Commitment to responsible alcohol service and ServSafe within 90 days.

Responsibilities

• Take and serve food and beverage orders accurately.
• Attend to guest needs and concerns.
• Use POS system to process payments and provide correct change.
• Monitor responsible alcohol service to guests.
• Maintain a clean, safe, and well-stocked work environment.
• Know venue and casino operations; adapt to other venues as needed.

Skills

Communication skills

Hospitality

Interpersonal skills

Math skills

Education

High school diploma or equivalent

Tools

POS systems

Job description

Description

Starting $7.25 per hour plus tips | Requires flexibility to work various shifts

In our high-energy, Sportsbook venue, exceptional service drives the entire experience. As a Server, you’ll deliver a warm welcome, stay in sync with your team, and help create a winning atmosphere for every guest. This role is perfect for someone passionate about hospitality, teamwork, and keeping the excitement going from the first bet to the final buzzer

Below are some of the responsibilities of a Potawatomi Casino Hotel Sports Bar Server:

• Take and serve food and beverage orders accurately.
• Assess, anticipate, and attend to guest needs or concerns.
• Use point-of-sale (POS) system to accurately process payments and dispense correct change.
• Monitor responsible alcohol service to guests.
• Maintain a clean, well-stocked, and safe working environment.
• Maintain complete knowledge of the venue and the casino.
• Work in other venues as assigned, based on business needs.

What you will love about us:

• Paid time off
• 401(k) retirement plan with company match
• Free onsite health clinic
• Free GED Program
• Affordable breakfast, lunch and dinner meal options in our employee dining room
• Free uniforms with in-house laundry service
• Discounted bus pass
• Free off-street parking
• Free or discounted tickets to area attractions, festivals, and events
• Paid training and advancement opportunities
• And more!

What you need:

• Excellent communication, hospitality, interpersonal and math skills.
• Attentiveness and patience for guests.
• The ability to successfully achieve Responsible Alcohol and ServSafe certifications within 90 days.
• The ability to work irregular hours, extended shifts, weekends, and holidays

Even better if you have one or more of the following:

• A high school diploma or equivalent and 6 months of related experience.
• Responsible Alcohol and ServSafe certifications.
• Experience with point-of-sale (POS) systems

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.