PostNet Team Member

PostNet - Northlake and Flower Mound; Texas; Sur place; USD 21 000 - 28 000; Plein temps

Résumé du poste

PostNet – Northlake and Flower Mound, TX, seeks friendly, motivated team members to deliver amazing customer service and grow in our printing, design, shipping and packaging solutions. Our store is the “Worldwide Headquarters” for many customers, so you’ll be pleasant, professional, and positive every day.

Responsibilities include assisting customers with printing and binding, processing orders, handling payments, and keeping the store safe, clean and organized.

Qualifications

• High school diploma or equivalent required.
• Excellent verbal & written communication needed.
• Able to stand for long periods and lift up to 75 pounds.
• Customer-focused with strong problem-solving and multi-tasking abilities.
• Willingness to learn printing, design, and shipping services.

Responsabilités

• Assist customers with printing, signs and graphics, and related products.
• Process orders, provide pricing information, and handle transactions at the POS.
• Maintain store cleanliness, organize stock, and ensure product availability.
• Demonstrate consultative service to understand customer needs and suggest solutions.
• Support notary-related tasks if applicable and ensure data confidentiality.

Connaissances

Customer service

Communication

Independence

Notary eligibility

Formation

High school diploma or equivalent

Description du poste

Job Description

Job Description

PostNet

Here at PostNet, we seek team members who are driven to deliveramazing customer service. Team members need to demonstrate confidence and have a desire to grow in knowledge of the products and services we offer our customers. Our store is the“Worldwide Headquarters” for many of our customers, so associates need to be pleasant, professional, and positive every day!

• Our team positively impacts our individual & business customers’ lives!

If you cancommunicate well and work methodically as part of a dynamic & growing team, we’d like to meet you.

• The goal is to inspire our customers byproviding creative business solutions that help drive them to achieve their goals!

About PostNet

At PostNet, we are yourneighborhood business center that provides a broad array ofprinting services, graphicdesign, shipping,packaging and mailing services, private mailboxes, notaries, and other related business services.

• The GOOD?
• Collaborate with customers to fulfill their personal and professional requirements
• Help customersgrow their businesses
• Fast-paced and exciting environment
• Continuous opportunities to grow your skills

Associate Tasks

• Provides customerexpertise in printing, signs and graphics
• Demonstrates consultative behaviors in a retail environment to understand each customer’s individual needs
• Understands shippingproduct lines andrecommends appropriate products & services
• Anticipate customer needs, suggest alternatives, and finds solutions
• Ensures all customer problems are resolved quickly
• Takes complex customer orders using order systems and provides accurate pricing information
• Assembles packages for shipping: wrap items in protective wrapping, insert items into shipping containers, weigh packages, and affix labels
• Sets up andoperates printing, binding, and other related equipment
• Maintain a safe, clean and orderly store
• Maintain confidentiality of customer dataand careful handling of documents, media, and packages
• Process financial transactions using a Point-of-Sale terminal (POS), including handling cash and making change
• Takes preemptive action to prevent errors and waste

Self Assessment

• Able to perform multiple tasks at the same time
• Attention to detail oriented
• Seek opportunities to improve knowledge and skills
• Able to operate with minimal supervision
• Clean background capable of obtaining notary authority
• Able to work independently and meet deadlines

Minimum Qualifications and Requirements

• High school diploma or equivalent education
• 6+ months of specialized experience
• Excellent verbal & written communication skills

Required Abilities

• Ability to stand during entire shift, excluding meal and rest periods
• Ability to move and lift 75 pounds
• Ability to bend/twist at the waist and knees
• Ability to communicate effectively with customers, vendors, and other team members
• Ability to perform work activities requiring cooperation and instruction
• Ability to function in a fast-paced environment, under substantial pressure
• Ability to maintain attention and concentration for extended periods of time
• Ability to work with minimal supervision
• Ability to report regularly to work and maintain established business hours

Preferred Qualifications

• Print Production Pressexperience
• efi Fieryexperience
• Canon PrismaPrepare experience
• Packaging and shipping experience
• Retail experience
• Familiarity with design software (specifically -InDesign, Illustrator, Acrobat Pro, & Canva)
• Wordpress (or other) website design experience

PostNet provided the following inclusive hiring information:

We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

• Veteran-led organization