Graphic Design - Project Manager

PostNet International Franchise Corporation; Bethlehem (Northampton County); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Competitive compensation

Flexible scheduling

Career path development

Opportunity for advancement

Hard work & fun culture

Job summary

PostNet Bethlehem, under new local ownership, seeks a creative, organized Graphic Designer / Print Production Project Manager. You will design and prepare artwork for marketing materials, signs and promotional items, then manage each project from initial conversation to finished product.

Most days are design and project work with center and customer support tasks. You will work from 8:30 AM to 6:00 PM on weekdays, with some Saturday hours, contributing to a collaborative, growth-oriented team

Qualifications

• Excellent graphic design and page layout skills.
• Professional design portfolio, preferably including business graphics.
• Proficient with Adobe Creative Suite (Photoshop, Illustrator, InDesign); Canva a plus.
• Strong organization and time management, with ability to manage multiple projects and deadlines.
• Exceptional customer service skills and a friendly, professional manner.
• Shipping and/or printing experience preferred.
• Bilingual Spanish/English a plus.
• Reliable, able to follow directions, and takes ownership of quality.
• Valid driver's license preferred.
• High school diploma or equivalent preferred.

Responsibilities

• Create flyers, brochures, banners, signs, posters, business cards and promotional items from customer ideas.
• Prepare, correct and resize customer files so they print well.
• Produce quotes, mockups and proofs for customer approval, and suggest improvements.
• Operate our digital printing and finishing equipment as needed.
• Keep an organized archive of artwork and past projects.
• Gather customer requirements, set timelines and track orders from request to pickup.
• Coordinate printing, finishing, proofing, deadlines and delivery, and keep customers updated.
• Prioritize several rush jobs at once without missing details.
• Greet and assist customers in person, by phone and by email.
• Process orders and payments accurately, and recommend products and services.
• Help with shipping through UPS, FedEx, DHL and USPS, and with mailbox customers.
• Other duties as assigned.

Skills

Graphic design

Page layout

Customer service

Time management

Bilingual Spanish/English

Attention to detail

Reliable and takes ownership

Education

Associate's degree or design certificate

High school diploma or equivalent

Tools

Adobe Creative Suite

Canva

Microsoft Office

Google Workspace

Job description

• Hard work, collaboration, humanity, fun, and laughter
• Opportunity for advancement

Benefit/Perks

• Competitive Compensation
• Flexible Scheduling
• Hard work, collaboration, humanity, fun, and laughter
• Career path development
• Opportunity for advancement

Job Description

PostNet Bethlehem is under new local ownership and growing, and we're looking for a creative, organized Graphic Designer / Print Production Project Manager to help our customers and small businesses bring their ideas to life. You'll create and prepare artwork for marketing materials, signs, banners and promotional items, then manage each project from the first customer conversation to the finished product. Most of your day will be design and project work, with the rest spent supporting the center and our customers.

Hours of Operation

• Monday-Friday: 8:30 AM-6:00 PM
• Saturday: 9:00 AM-2:00 PM
• Closed Sunday

WHAT YOU BRING TO THE TABLE:

• Excellent graphic design and page layout skills
• A professional design portfolio, preferably including business-related graphics products
• Proficient with the following applications: Adobe Creative Suite (Photoshop, Illustrator, InDesign); Canva a plus
• Strong organization and time management, with the ability to manage multiple projects and deadlines
• Exceptional customer service skills and a friendly, professional manner
• Shipping and/or printing experience preferred
• Bilingual Spanish/English a plus
• Comfortable with Microsoft Office or Google Workspace and learning new software
• Strong attention to detail
• Knowledge of EFI Fiery preferred
• Clear verbal and written communication, and strong attention to detail
• Associate's degree or design certificate preferred, or equivalent experience
• Reliable, able to follow directions, and takes ownership of quality
• Valid driver's license preferred
• High school diploma or equivalent required, associate’s degree or design certificate preferred

What You’ll Do

Design and Production

• Create flyers, brochures, banners, signs, posters, business cards and promotional items from customer ideas
• Prepare, correct and resize customer files so they print well
• Produce quotes, mockups and proofs for customer approval, and suggest improvements
• Operate our digital printing and finishing equipment as needed
• Keep an organized archive of artwork and past projects

Project Management

• Gather customer requirements, set timelines and track every order from request to pickup
• Coordinate printing, finishing, proofing, deadlines and delivery, and keep customers updated
• Prioritize several rush jobs at once without missing details

Customer Service and Center Support

• Greet and assist customers in person, by phone and by email
• Process orders and payments accurately, and recommend products and services
• Help with shipping through UPS, FedEx, DHL and USPS, and with mailbox customers
• Other duties as assigned

What You Can Expect of Us

• Hard work, collaboration, humanity, fun and laughter
• Career path development as the center expands
• Paid training, plus ongoing training in print, design, shipping and sales

PHYSICAL AND SAFETY REQUIREMENTS

• Must be able to stand behind a sales counter for extended periods of time
• Must be able to lift at least 50 pounds
• Must be able to communicate clearly with customers by phone, by email, and in-person
• May be required to operate a motor vehicle
• Must perform all duties in a safe and efficient manner

Company Overview

Since 1993, PostNet has provided small businesses and consumers with high-quality printing and shipping solutions that make life easier. Our Bethlehem center is locally owned and focused on helping the neighbors and businesses of the Lehigh Valley succeed. Join us and we'll grown together as a team.

Compensation: $16.00 - $20.00 per hour

• PostNet centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.