Graphic Design - Project Manager

Postnet; Bethlehem (Northampton County); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Competitive Compensation

Flexible Scheduling

Career path development

Opportunity for advancement

Hard work, collaboration, humanity,fun

Job summary

PostNet Bethlehem is seeking a creative Graphic Designer / Print Production Project Manager to help clients bring ideas to life. You’ll design marketing materials, signs, banners and promotional items, then manage each project from first conversation to finished product.

Most days involve design and project work with center and customer support duties. The role emphasizes strong design skills, customer service, and ability to manage multiple projects with tight deadlines.

Qualifications

• Excellent graphic design and page layout skills.
• Professional design portfolio, preferably including business-related graphics products.
• Proficient with Adobe Creative Suite (Photoshop, Illustrator, InDesign); Canva a plus.
• Strong organization and time management, with the ability to manage multiple projects and deadlines.
• Exceptional customer service skills and a friendly, professional manner.
• Shipping and/or printing experience preferred.

Responsibilities

• Create flyers, brochures, banners, signs, posters, business cards and promotional items from customer ideas.
• Prepare, correct and resize customer files so they print well.
• Produce quotes, mockups and proofs for customer approval, and suggest improvements.
• Operate digital printing and finishing equipment as needed.
• Keep an organized archive of artwork and past projects.
• Gather customer requirements, set timelines and track orders from request to pickup.
• Coordinate printing, finishing, proofing, deadlines and delivery, and keep customers updated.
• Prioritize several rush jobs at once without missing details.
• Greet and assist customers in person, by phone and by email.
• Process orders and payments accurately, and recommend products and services.
• Help with shipping through UPS, FedEx, DHL and USPS, and with mailbox customers.

Skills

Graphic design

Layout design

Time management

Customer service

Bilingual Spanish/English

Communication

Detail oriented

Education

Associate's degree or design certificate

Tools

Adobe Photoshop

Adobe Illustrator

Adobe InDesign

Canva

Microsoft Office

Google Workspace

Job description

Benefit/Perks

• Competitive Compensation
• Flexible Scheduling
• Hard work, collaboration, humanity, fun, and laughter
• Career path development
• Opportunity for advancement

Job Description

PostNet Bethlehem is under new local ownership and growing, and we're looking for a creative, organized Graphic Designer / Print Production Project Manager to help our customers and small businesses bring their ideas to life. You'll create and prepare artwork for marketing materials, signs, banners and promotional items, then manage each project from the first customer conversation to the finished product. Most of your day will be design and project work, with the rest spent supporting the center and our customers.

Hours of Operation

• Monday-Friday: 8:30 AM-6:00 PM
• Saturday: 9:00 AM-2:00 PM
• Closed Sunday

WHAT YOU BRING TO THE TABLE:

• Excellent graphic design and page layout skills
• A professional design portfolio, preferably including business-related graphics products
• Proficient with the following applications: Adobe Creative Suite (Photoshop, Illustrator, InDesign); Canva a plus
• Strong organization and time management, with the ability to manage multiple projects and deadlines
• Exceptional customer service skills and a friendly, professional manner
• Shipping and/or printing experience preferred
• Bilingual Spanish/English a plus
• Comfortable with Microsoft Office or Google Workspace and learning new software
• Strong attention to detail
• Knowledge of EFI Fiery preferred
• Clear verbal and written communication, and strong attention to detail
• Associate's degree or design certificate preferred, or equivalent experience
• Reliable, able to follow directions, and takes ownership of quality
• Valid driver's license preferred
• High school diploma or equivalent required, associate’s degree or design certificate preferred

What You'll Do

Design and Production

• Create flyers, brochures, banners, signs, posters, business cards and promotional items from customer ideas
• Prepare, correct and resize customer files so they print well
• Produce quotes, mockups and proofs for customer approval, and suggest improvements
• Operate our digital printing and finishing equipment as needed
• Keep an organized archive of artwork and past projects

Project Management

• Gather customer requirements, set timelines and track every order from request to pickup
• Coordinate printing, finishing, proofing, deadlines and delivery, and keep customers updated
• Prioritize several rush jobs at once without missing details

Customer Service and Center Support

• Greet and assist customers in person, by phone and by email
• Process orders and payments accurately, and recommend products and services
• Help with shipping through UPS, FedEx, DHL and USPS, and with mailbox customers
• Other duties as assigned

What You Can Expect of Us

• Hard work, collaboration, humanity, fun and laughter
• Career path development as the center expands
• Paid training, plus ongoing training in print, design, shipping and sales

PHYSICAL AND SAFETY REQUIREMENTS

• Must be able to stand behind a sales counter for extended periods of time
• Must be able to lift at least 50 pounds
• Must be able to communicate clearly with customers by phone, by email, and in-person
• May be required to operate a motor vehicle
• Must perform all duties in a safe and efficient manner

Company Overview

Since 1993, PostNet has provided small businesses and consumers with high-quality printing and shipping solutions that make life easier. Our Bethlehem center is locally owned and focused on helping the neighbors and businesses of the Lehigh Valley succeed. Join us and we'll grown together as a team.

Compensation: $16.00 - $20.00 per hour