Postal Services Student Assistant - Federal Work Study

The University of North Georgia; Dahlonega (GA); On-site; USD 17,000 - 25,000; Part time

Job summary

The University of North Georgia (UNG) in Dahlonega, GA is seeking a Federal Work Study Postal Services Student Assistant at the Dahlonega campus. This part-time, temporary role supports the customer service desk and helps determine postage amounts and mail classes according to USPS guidelines.

You will sort mail for students, staff, and faculty, operate the meter, maintain mailbox records, log packages, and update Excel sheets.

Qualifications

• Must be enrolled at the University of North Georgia in a minimum of six (6) credit hours to qualify as a student worker.
• This role supports customer service at the Postal Services window and requires basic math and computer skills.

Responsibilities

• Assist customers at the front desk in a professional manner and determine postage amounts per USPS guidelines.
• Sort and distribute student, staff and faculty mail; operate the meter to process outgoing mail; log packages and maintain mailbox records.
• Maintain and update Excel sheets and assist with related tasks as assigned.

Skills

Time management

Attention to detail

Customer service

Basic math

Computer skills

Punctuality

Education

Enrolled at UNG in 6+ credits

Tools

Excel

USPS guidelines knowledge

Job description

Job Title: Postal Services Student Assistant - Federal Work Study

Location: UNG-Dahlonega, GA

Regular/Temporary: Temporary

Full/Part Time: Part-Time

Job ID: 301543

About Us

Located in the fastest-growing region of the state, the University of North Georgia is a multi-campus university with an enrollment of over 20,000 students, making it one of the largest institutions in the University System of Georgia. UNG is focused on a mission of educational excellence, leadership development and community engagement opportunities that develop students into leaders for a diverse and global society. Through a variety of educational pathways that provide access and range from certificates and associate degrees to a professional doctoral program, UNG is responsive to regional education and economic development needs. Federally designated as a senior military college, one of the university's signature leadership programs is its 800-member Corps of Cadets on UNG's Dahlonega Campus.

Job Summary

The University of North Georgia is currently accepting applications for a federal work study student in the Postal Services department on the Dahlonega campus. Postal Services sorts hundreds of pieces of mail each day, and we mail out thousands each month. We help many customers at the window, and our student employees help us get all of it done. Student Assistants help at the customer service desk and follow protocol to determine correct postage amounts, including helping to determine the optimal price and class of mail for the customer's needs. Student assistants aid in the sorting and organization of mail and help with the projects that are done each semester to keep processes up to date and our data accurate.

Responsibilities

• Assist customers at the front desk in a professional manner, and be able to look up mail prices and give accurate information. Determine, using the USPS guidelines, what class an item gets by default and what extra classes and services that are available to the customer.

• Sort and distribute student, staff and faculty mail. Utilize meter machine to process outgoing mail. Open and close student boxes, and help in the maintenance of records for mailboxes. Log in packages and place on organized shelves. Maintain and update a series of excel sheets. Make keys and help in the maintenance of mailboxes.

• Other duties as assigned.

Knowledge, Skills, & Abiities

• Self starter with good time utilization. Can work with little supervision.

• Basic math and computer skills.

• Must be able to get to work on-time.

• Must be detail oriented.

• Good inter-personal communication skills/customer service abilities.

• Good problem solving and critical thinking skills.

• Prior work with the mail industry is a plus.

Required Qualifications

• Must be enrolled at the University of North Georgia in a minimum of six (6) credit hours to qualify as a student worker.

Required Documents to Attach

• Resume
• Cover Letter
• Federal Work Study Award

USG Core Values

The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Institutional Values

The University of North Georgia, a regional multi-campus institution and premier senior military college, provides a culture of academic excellence in a student-focused environment that includes quality education, service, research, and creativity. This is accomplished through broad access to comprehensive academic and co-curricular programs that develop students into leaders for a diverse and global society. The University of North Georgia is a University System of Georgia leadership institution and is The Military College of Georgia. More details on the UNG Mission, Values, Vision, and Culture can be found at https://ung.edu/about/mission-vision-values.php

Conditions of Employment

Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with the University of North Georgia, as determined by University of North Georgia in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test.

Equal Employment Opportunity

The University of North Georgia, a unit of the University System of Georgia, is an Affluent Action/Equal Opportunity employer and does not discriminate on the basis of race, color, gender, sex or national origin, age, disability, religion, genetics or veteran status. Georgia is an open records state. Also, UNG is a federal contractor and desires priority referrals of protected veterans.

Other Information

• This is not a supervisory position.
• This position does not have any financial responsibilities.
• This position will not be required to drive.
• This role is considered a position of trust.
• This position does not require a purchasing card (P-Card).
• This position will not travel
• This position does not require security clearance.

Background Check

• Position of Trust

Please note: the University of North Georgia career board updates daily, positions are subject to be removed without prior notice or before the posting expires.