Post-Sales Publisher Growth Lead

Dexerto

Northern (KY)

Hybrid

USD 70,000 - 110,000

Full time

14 days+

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Benefits offered by this job

Travel for events

Job summary

Omnidex, part of the Dexerto Media Group, seeks a Publisher Success Manager to own the post-sales journey for publishers, from onboarding to ongoing optimization and expansion. You will be the primary external contact and internal advocate, ensuring clean integrations and strong revenue performance.

You will collaborate with Yield, Ad Ops, Solutions, Engineering, and Product teams to launch on-time go-lives, monitor monetization metrics, and drive continuous improvements across products and

Qualifications

  • 3+ years in a post-sales, publisher-facing support role within ad tech.
  • Experience supporting publisher monetization in a programmatic environment.
  • Proven ability to own onboarding, integrations, and performance.
  • Fluent in programmatic advertising; discuss auctions and troubleshooting.
  • Strong analytical mindset to interpret monetization metrics.
  • Clear communicator; can manage expectations across teams.
  • High ownership and accountability; open to travel.

Responsibilities

  • Own the end-to-end post-sales publisher journey as primary contact from handoff through onboarding, launch, performance, retention, and expansion.
  • Lead publisher onboarding and integrations by gathering technical inputs with Yield, Ad Ops, Solutions, Eng, and Product teams for go-lives.
  • Monitor publisher performance across monetization metrics and identify opportunities to improve revenue, efficiency, and supply quality.
  • Drive post-sales growth by identifying opportunities across products, features, formats, and integrations.
  • Own issue management and escalation with clear response times, root causes, and remediation with internal resolution.
  • Build and evolve the Publisher Success operating model with playbooks, SLAs, QBRs, escalation paths, and health tracking.
  • Collaborate with Finance, Legal, and Rev Ops on invoicing questions and contract interpretation when needed.
  • Advocate for publishers internally, translating feedback into prioritized product/process improvements.

Skills

Post-sales support
Publisher monetization
Programmatic advertising
SSPs integration
Header bidding
GAM/Ad Manager
Prebid
oRTB integrations
Onboarding
Analytical mindset
Communication skills
Ownership
Travel willingness

Tools

GAM/Ad Manager
Prebid
SSPs

Job description

Omnidex, part of the Dexerto Media Group, seeks a Publisher Success Manager to own the post-sales journey for publishers, from onboarding to ongoing optimization and expansion. You will be the primary external contact and internal advocate, ensuring clean integrations and strong revenue performance.

You will collaborate with Yield, Ad Ops, Solutions, Engineering, and Product teams to launch on-time go-lives, monitor monetization metrics, and drive continuous improvements across products and

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